Berry delivery. Boxberry (Boxberry) - courier delivery from America and Europe to Russia to your door and pickup point

Boxberry is a domestic delivery service that cannot yet boast of a long history - the service dates back to 2010. Boxberry tracking by number will make your life easier - you no longer need to stand in queues and adjust to the department’s work schedule. Now you can control the process yourself using a mobile device or computer. The postal operator positions itself primarily as an operator for the delivery of orders from online stores and other retail companies. IN last years After work, the company began to provide delivery services for private shipments throughout Russia. Boxberry strives to develop, standing out from a number of similar companies. Every year the company introduces new technologies, it should modern trends development. Tracking Boxberry by order number is a convenient service for tracking location.

Boxberry is a subsidiary of the Ural-Press group of companies, which has existed since 1992 in the field of logistics and postal services. The company also deals with periodicals (printed publications), providing newspaper subscription and delivery services for various companies and enterprises. The organization has extensive experience in the field of express delivery. The Boxberry delivery service fully embodies the experience of Ural-Press Group of Companies in all areas of activity. Boxberry carries out both delivery to regions Russian Federation, and beyond.

High quality

Order tracking by number – modern way control the delivery process. Thanks to our convenient service, you will receive detailed information in a matter of minutes. You will be able to find out the location of the parcel regardless of the store where the purchase was made. Boxberry cooperates with distance selling companies around the world, delivering packages using its own courier service or order pick-up points. Postage tracking Boxberry shipments by ID through the postal service will help you find out details about their location. You can find out the tracking number from the seller from whom you placed your order in the online store or look it up on the product page on the online resource. Having found out the number, consisting of Latin letters and numbers, you enter it into a special window, which will give you information about the parcel.

Connecting automatic notifications will save you from having to check the status of mail items manually. All changes will be sent immediately to mobile device or email in SMS format. The company works with online stores located not only in Moscow and St. Petersburg, but throughout the country. If you often use the services of logistics companies, you may need to register on the resource. Creating an account will allow you to save tracking numbers for all parcels and check online tracking of Boxberry mail items by track number.

Always at hand

Your personal account will also allow you to calculate the cost of delivery of certain destinations. Tracking your Boxberry parcel by number is a guarantee of the security of your order today. If there is no information about the shipment of the parcel, you should check with the seller whether the goods have been sent or the seller simply forgot to change the status of the parcel. Tracking Boxberry shipments is possible anywhere with a stable Internet connection. For maximum comfort, the developers have created an application for smartphones. mobile version site will allow you to move freely around the world - all information will be in mobile phone. Tracking Boxberry postal shipments using postal ID number is easy and will save valuable time.

Today we will find out what kind of reviews Boxberry receives. This service has begun to interest many citizens in Russia. But what is it? What services does it offer? What should the public pay attention to before contacting it? Is Boxberry delivery service worth it? All the features of cooperation will be discussed below.

Description

Boxberry is a modern goods delivery service. It is designed to serve both private clients and legal entities. Works with many stores.

The advantage of Boxberry is that this delivery mainly works with online stores. This means that the client can order something on the Internet and take advantage of delivery from BoxBerry. Within a certain time, the order will be transported and delivered to the customer.

We get it ourselves

Boxberry delivery is modern system transporting goods to their destination. What should you pay attention to first? What is the organization's significant advantage?

The thing is that Boxberry offers delivery mainly to certain delivery points. More precisely, to the storage rooms. At any convenient time, the client will be able to independently arrive at one or another point of delivery of goods and receive the order.

It is very comfortable. Boxberry delivery also offers courier services. There is nothing surprising about this. In general, the organization pleases with its capabilities, and this attracts many.

Contacts

What contacts are suggested for contacting the company? In fact, there are a lot of rooms. But mostly they offer communication by telephone in Moscow. Boxberry delivery allows you to receive advice by phone and using the official website.

You can use the following contacts:

• 8 495 789 97 90, additional - 3070;
• 8 499 272 69 44.

If you don’t want to talk on the phone, It is recommended to use the form feedback or a special online chat located on home page organizations. With their help, you can easily keep in touch with Boxberry.

About employees

Reviews this organization gets a variety. There are some good ones and some not so good ones. For example, some emphasize not the most better job personnel. Or rather, couriers and call center employees.

Such statements are not so rare. Some employees do not have competent knowledge; they cannot provide proper assistance or provide quality advice. Some couriers are not the best at navigating the road when providing services.

Nevertheless, there are positive reviews about Boxberry employees. They are spoken of as professionals who know their business. Everyone tries to please the client; the call center answers all questions asked.

What to believe? It is best to maintain a neutral point of view. Boxberry has really good staff, but no one is immune from some incidents. There are conscientious workers here and not so conscientious ones. But there are only a few of the second, and that makes me happy. They still treat customers very well.

Not always for individuals

Boxberry delivery earns a variety of reviews. Among them you can see opinions that contain indignation at certain nuances. This is not to say that clients express direct negativity, but there are some things that cannot be ignored.

In particular, the fact that Boxberry does not accept individuals at all points of delivery of goods, just as it is not possible to send goods everywhere, being an ordinary person. There are separate points for servicing legal entities.

Similar situations ordinary people upset. But at the same time, they are not ready to refuse cooperation with Boxberry. It is not critical, but it is advisable to clarify where the point of work with individuals is located. Then there will be no special complaints about the work of the organization.

Prices

What other reviews does Boxberry delivery service receive? Some clients indicate that the organization pleases with its prices. Exact prices depend on the parameters of the parcel, as well as on the city of residence of the recipient client. But at the same time, many are still satisfied with the terms of cooperation.

It is noted that using Boxberry, you will not have to overpay. This delivery service offers humane, budget prices. In some cases, the organization allows you to receive parcels without payment. It is recommended to clarify details by calling the previously indicated numbers or using the feedback form.

Schedule

Boxberry is a delivery service that, as some customers complain, does not offer the best hours. In general, there are no complaints about it. But along with this, recipients and senders sometimes say that it is not entirely convenient that delivery does not work on weekends.

It is also not always possible to use this service on holidays or pre-holiday days. Not the biggest drawback, but everyone needs to remember it. On weekends Boxberry is not open at all. And on official holidays, the work schedule must be clarified. This is a purely individual question.

Calculator

Enough good feedback Boxberry receives from customers. Many people point out that the exact cost of delivery of a particular product can be calculated without outside help or much work. Just use the online calculator at official page organizations.

This service works great. He is admired and legal entities, and physical. No one hides how much it will cost to contact an organization with a particular parcel. Everything is fair.

Delivery period

Boxberry receives good reviews not only for its prices, but also for its fast work. Most consumers emphasize that parcels are sent as quickly as possible and delivered as well. They try to do this without delay.

On average, you will have to wait about 7-10 days for a parcel, but a lot depends on where it is sent from. This is the period often specified by clients. However, sometimes delays occur. But the overwhelming majority of reviews indicate that Boxberry really does try to deliver packages to its customers quickly. It is for this feature that many people prefer the BoxBerry delivery service.

About pick-up points

What can you say about Boxberry pick-up points? In addition to their work schedule, there are several more features that every potential client should know about. What is it about?

The thing is that among the shortcomings of Boxberry, many emphasize that it is not so easy to find goods delivery points. And this does not take into account the fact that individuals are not served everywhere. Some people also point out that Boxberry disguises some of its distribution points. More precisely, as already mentioned, problems arise with finding specific branches.

But this is not such a disadvantage. In some cities, people complain that there are few or no Boxberry branches. However this service delivery is developing. Therefore, questions about the number of delivery points may be resolved in the future. All this is not a reason to refuse cooperation with the organization.

Boxberry is a forwarding service for online stores, various remote companies and individuals. The company was founded in 2010. Boxberry developed as a structural division of the Ural-Press group. Initially, the Boxberry service only dealt with forwarding packages for various online stores. The company was famous for its affordable rates and geographic coverage, which immediately attracted users. Soon the next direction was launched: international delivery. For this purpose, the first specialized office was opened in Berlin. Since 2013, courier delivery has appeared, spreading to 80 Boxberry tracking cities. And since 2014, Boxberry began sending documents, letters and parcels from individuals. Today, an individual can send a parcel only from seven cities: Moscow, St. Petersburg, Ryazan, Voronezh, Tver, Tula and Kaluga. But Boxberry ru order tracking and delivery depend on the presence of a company branch in the city. Hundreds of online stores use the service. Among them, such tycoons in their field as iHerb, Ozon and Top-Shop offer to track Boxbury. Thousands of orders are delivered to customers at the company's delivery points every day. To receive and track your order, Boxberry.ru is open a large number of branches in more than 100 cities of Russia. In addition, the company works with online stores and intermediary companies in all countries of the world, sending parcels by land and air. Boxberry tries to reduce the distance between people as much as possible. The company is working to reduce delivery times and simplify the shipping and receiving process. The company's goal is to create an optimal offer in terms of price and quality ratio.

Track Boxbury at GdePosylka.ru. Convenient site navigation and a special notification system will help you stay up to date with the latest changes.

If you have any questions about tracking Boxberry, please contact one of the hotline numbers on the company's official website for advice. All information on how to contact, as well as more detailed information about the service, can be found at boxberry.ru. Take advantage of convenient delivery when sending and receiving.

Instant tracking of Boxberry postal items on the Gde Posylka.Ru project with subsequent sending of notifications about changes in the status of the item by email. Receiving statuses by E-mail is available only after registering on our service. Tracking Russian Post parcels through our service is a quick and convenient way to find out where your order is.

496 reviews

Parcel delivery times

0-14 days

15-45 days

46-90 days

Reviews

AHI*******84 received in 9 days

The parcel has arrived. Thank you. but the box itself is 20% wrinkled. Although not significant, it’s a minus. The goods were not damaged

MAJ******43 received in 8 days

On the one hand, I still received the parcel without problems and intact. On the other hand, the deadlines stated by the sender were exceeded 2-3 times. And from tracking, one gets the feeling that the “intermediate point” happened exactly once every 20 meters. Compared to the delivery services of serious stores with similar products, delivery times are VERY long.

SHP************96 received in 6 days

6 days from the USA to Krasnodar is a very good result. At the same time, the delivery cost was significantly lower than that of other services. The parcel arrived without damage, throughout the entire delivery time I had access to tracking, which was updated regularly

ESC************RU received in 4 days

I liked it, of course it was supposed to be delivered on February 12, but it was delivered on February 13, in principle it’s not critical, maybe snow, something else)

Delivered 2 days later than the delivery date specified by the online store. Did not like. Previously, I always ordered boxberry delivery from Asos. I'm going to the Russian Post Office.

ASO*******64 received in 10 days

Very long delivery. Delivery times from the asos store were until 02/06. Delivered only 02/08. The delivery service cannot be reached by phone. Previously, they always delivered before the deadline specified by the online store, but this time it took much longer. Disappointed. We will order from Russian Post now; boxberry has been delivering orders for a very long time.

000********76 received in 12 days

The package was delivered on time, as originally stated. Tracking is excellent, it’s a pity the cities are not indicated. I received a parcel for the first time, I have never used this system before. I will use this company in the future. The order is intact in the parcel. Excellent rating!

AJQ*******82 received in 19 days

Finally received it. The point where I ordered delivery with advance payment was closed on January 1. I placed the order on January 12, looked at the website 5 days ago, and the address of the location is still available for ordering for pick-up (Michurinsky Prospekt, building 36). The contents of the parcel do not match the delivery note. The sending company claims that everything was packaged. I understand that now you won’t find the ends, but there is an unpleasant aftertaste. To get dirty for a thousand rubles?!

RFR******86 received in 22 days

I ordered winter boots. Arrived quite quickly considering New Year's holidays. The packaging was in good condition, nothing was damaged. The downside is that I could not track the parcel when it arrived at the point; the name of the city was not indicated. Overall I recommend it!

000********68 received in 12 days

The parcel arrived quite quickly, despite the fact that the deadline was set for February 7th. In my opinion this is the best delivery in Russia

000********82 received in 7 days

Express delivery. Between Kursk and Belgorod there are 130 km and excellent railway connections and excellent roads. The parcel is accepted in Kursk and taken for sorting 500 km to Moscow, and then from Moscow through Kursk to Belgorod. Zadornov is not on them!!!

000********00 received in 15 days

Arrived even earlier than promised... It’s a pity that the tracking itself is rather uninformative: all “Dispatch from an intermediate point” without any specifics.

MTS******18 received in 5 days

excellent, prompt delivery. This is the second time I have received a parcel via Boxberry and both times it was quite fast.

ZSA******56 received in 4 days

The parcel was delivered surprisingly very quickly. Probably because there were no incomprehensible expectations, delays in transfers or other inexplicable situations. Great!

ACP*******41 received in 16 days

The first time the package was delivered by Boxberry. There are no complaints, it was delivered on time, the parcel was tracked in the company’s personal account, and it was delivered to the apartment.

UWD******11 received in 15 days

I received the parcel quite quickly. I was tracking it all the time. The packaging is not damaged. Everything was packed well. I received the contents of the parcel safe and sound. Thank you!

ROS******55 received in 27 days

Arrived fine, no queues. There is no comparison with Russian Post. I came - I calmly received it, paid for it. Finally, there is an alternative to Mail!

000********22 received in 20 days

The parcel was received intact, but TWENTY DAYS...! Was the messenger walking on foot?! As they say, “think for yourself, decide for yourself...”

PCT******54 received in 21 days

Despite the New Year's chaos, it was delivered normally, and exactly on time at the site after customs. The only thing is that from export to import it takes 10 days (December 26 - January 6), and erroneous information about import on January 4 was added to the track. Well, the box was pierced a little, but nothing inside was broken.

000********61 received in 15 days

Finally arrived, according to previous reviews I thought it would arrive faster, from Ufa to Perm 15 days, 15 days Karl. Well, thank you anyway, the main thing is that we delivered everything in one piece.

000********55 received in 20 days

The parcel from Samara to St. Petersburg took a very long time. I understand that New Year. But, there are services that operate on holidays. I used the Boxbury service to speed up the process, but that was not the case. Money down the drain.

000********84 received in 23 days

Terribly long delivery! It was possible to walk from Lipetsk to St. Petersburg. It is useless to call the Call Center - there is a queue of calls for half an hour.

000********71 received in 28 days

Disgusting! For the route, even the Russian Post gives a time frame of 3-5 days, but in reality it delivers in 10. Boxberry was delivered in 28! Ignored on the phone/in chat/on VK and completely banned! Worst service I've ever tried!

000********89 received in 16 days

I received the parcel safely, although thanks to the New Year it took more than two weeks, so I was in no hurry.

PCT******46 received in 31 days

I thought about writing a bad review because the package was a gift for ng, BUT a miracle happened and the work of Boxberry made me feel better. If your parcel is detained by customs due to exceeding the quota, then do not hesitate to call Boxberry and ask to send a request, we made a request several times but it was all to no avail, and in the end it turned out that the application was made incorrectly, and on my next call I I reached out to the chief logistics manager and she put everything together correctly and the very next day I received an SMS from customs with a link to payment.

RFR******24 received in 5 days

From Moscow to Ulyanovsk in 5 days, in principle it’s normal. Plus the fact that. on the website you can track the movement of the parcel, although the logistics of the movement itself are not disclosed, apparently a trade secret

YNM******86 received in 9 days

The first time, the delivery point did not issue Boxberry parcels for technical reasons during the stated opening hours, although it continued to sell its rubbish. The second time I received it, everything was intact. Also, if you go to their personal account using the “Forwarding” link, a fee of 100 rubles is automatically added, even if you do not click the “Confirm” button. However, if you select the same address to which the parcel was originally sent, the fee will disappear after the parcel arrives at the pickup point.

SXQ******88 received in 4 days

Problems with the timeliness of SMS notifications. I saw in the tracking that the parcel was already at the pickup point and went to pick it up for good luck. The parcel was there, it was issued without any questions. And the SMS arrived later.

000********82 received in 12 days

Everything is clear, on time. The parcel was delivered to the nearest branch safe and sound. I'm happy with the delivery.

SOE******29 received in 7 days

Very fast delivery from Volgograd to Moscow, I thought it would be 10-15 days, taking into account pre-New Year orders. The delivery point in Troitsk is very convenient, the employees at this point were polite, the parcel was found in 2 minutes

000********29 received in 11 days

The parcel arrived safe and sound, nothing was broken, within the stated time frame. Thanks to the Boxberry staff, my congratulations on New Year’s Eve, wishes of good luck and prosperity!

000********47 not received in 68 days

My parcel from St. Petersburg to Yekaterinburg has been going for 68 days. Moreover, the traces were lost in St. Petersburg. Getting through to the Service is problematic; on the website, “all operators are busy.” In principle, I’m no longer waiting for the parcel. I didn’t send it, so I don’t know whether the sender received compensation or the cost of the goods or not.

TAB******20 received in 15 days

Ordered on December 4, in Vladivostok it was at the point of delivery on December 17, delivered on time, I would like it a little faster. At the point of issue exactly 1 minute, in general there are no complaints.

000********50 received in 10 days

Disgusting attitude. They make a fool of you - they send your items at a higher rate. They brought a box measuring 35x20x11 for shipping, the operator at the pickup point simply stuffed it into bag L at her discretion and said that’s how it should be. As a result, they charged almost 100 rubles more than the price for this size of box. There's no use complaining. They will fool you and tell you that this is correct, without explanation. The management absolutely doesn’t care what’s going on there or where. The work is structured in such a way that it is impossible to get in touch with him. To all requests that they fool their clients at the pickup point, the answer comes that everything was calculated correctly (they fooled them - the problem is the client and the pickup point). Not an ounce of politeness in the answers. Sharazhka...Nowhere like this devil-may-care attitude I have not met the client.

WJS******01 received in 6 days

Wonderful delivery service! I took the risk of getting it from boxberry and was right! The track was tracked, the packaging was not damaged, delivered without any delays (better than Russian Post). I was very pleased!

903******-0 not received in 46 days

People, I urge you not to use this disgusting delivery service under any circumstances!!! Those who received an order are simply lucky. I don’t know why Boxbury is in such a mess, or the management has recruited mediocrities who are not competent and can not only help in resolving the issue, but can do nothing at all!!! Or the management itself is just as mediocre!!! My parcel was stuck at the status “Waiting to be sent to the recipient’s city” back on October 20th! All attempts to find out what happened to it and how were not successful, they fed me breakfast every time, they told me that many applications and claims had already been created and they were all sent to the appropriate department that was conducting an investigation and trial regarding your parcel! As a result, we were fed breakfast for more than a month!! Without saying or doing anything!!! NOTHING AT ALL for my order to be delivered!! The only time I came across an adequate manager on the hotline, who said that my parcel was WRONGLY LABELED!!! And because of this, it was stuck in their warehouse. That's all. I couldn’t get anything more concrete from this unfortunate office! For a minute there was an order worth almost 7000! What do you think? As a result, after more than a month of feeding me breakfast, I received an answer that my parcel was considered lost! And that they advise contacting the sender of the order "To clarify information on compensation or resending." Thus, this service relieves itself of all responsibility for its disgusting work, the loss of my time, nerves and the loss of the order! In general, draw your own conclusions.

More than 40 delivery points in Moscow and the Moscow region.

Cost of delivery:

• Your order will be delivered to your chosen Boxberry branded delivery point.
• The Boxberry contact center operator will notify you that your order has arrived at the pick-up point by calling the phone number specified when placing your order. Also, on the day the order is received, you will receive an SMS notification with your order number, the amount to be paid and contact information about the point of delivery of the order.
• You will be able to pick up your order within 7 calendar days from the moment the order is received at the Boxberry pick-up point.
• If necessary, the order can be paid in cash or by credit card.
• You can find the nearest branded Boxberry pick-up point using the “Find the nearest one on the map” button.

Note: When ordering at a Boxberry pick-up point, the maximum parcel size is 1.2 x 0.8 x 0.5 m. The parcel is issued only after payment; you cannot view the attachment in advance.

Free shipping:

• We offer free delivery to BoxBerry pick-up points for order amounts over 3,000 rubles.
• When choosing a delivery method through Boxberry pick-up points, please keep in mind that partial prepayment of 300 rubles is required, the remaining amount of the order is in cash upon receipt. Partial prepayment is made through the RBKMoney payment system (more than 40 payment methods) without commission. After the order is confirmed by the store manager, a letter will be sent from the RBKMoney payment system with the account number and instructions on how to make the payment.

Note: When ordering bulk items (chests, large gift boxes, large posters, etc.) to some Boxberry distribution points, the total delivery cost may be increased additionally from 99 to 299 rubles for the entire order.
The operator will tell you the exact delivery cost when confirming your order.

The Boxberry delivery method has not been offered by the major postal intermediary Shopat for quite some time. Instead, the company allows parcels to be delivered using Shiptor Air, Shiptor Priority, Shiptor Express, which are offered by sister company Shiptor.

Boxberry (Boxberry) of course does not sit still even in terms of international delivery. Just think about delivery from the very famous foreign health and beauty store iHerb. In addition to stores, at the end of 2014 - beginning of 2015 the company began collaborating with a couple.

In 2015 Russian company began to more actively develop the delivery market from the USA to Russia. Previously, the services of this company could be used mainly only for delivery within Russia. Then the Boxberry delivery method became available in some foreign online stores.

On this moment Several American and European postal intermediaries offer the Boxberry delivery method:

• offers courier express delivery Shopfans Express and delivery to the pick-up point without combining Shopfans Lite parcels. Parcels are sent from a warehouse in the USA 3 times a week. Parcels after customs are transferred to the Boxberry courier service in Moscow (this is faster than using Boxberry to deliver directly from the USA).


• FishisFast Global Forwarding (Fishisfast) offers delivery by Boxberry Delivery courier and delivery to the Boxberry Pick up point. Dispatch from the warehouse once a week (on Wednesday). To activate this method delivery, add the address with the entered passport information. This delivery method allows sending items only for personal use (not joint venture or resale) - clothing, shoes, cosmetics, toys, sporting goods. The transportation of electronics is strictly regulated by the customs legislation of the Russian Federation. Some electronic devices require certification and/or FSB notification. Gems and metals are not allowed to be sent by this method in any form. Volumetric weight is not taken into account! Maximum weight: 15 kg (33 lbs). Maximum size: length< 120 см, ширина, высота < 80 см.


• By mail (Pochtoy) Among the delivery options from the USA to Russia, it offers courier delivery by Boxberry Courier (by Express Mail) and cheaper delivery to the Boxberry Local Pickup point (by Express Light Mail). Parcels are sent along the route New York → Moscow, and after clearing customs they are transferred to Boxberry for delivery to Russian customers. Parcels are sent from the warehouse 2 times a week (Tuesday and Friday). Average delivery time is 7-16 days, depending on the region of delivery. Weight no more than 31 kg, maximum dimensions - 120x80x50 cm. It is prohibited to send any purchases that can be regarded as commercial cargo (including due to the number of identical goods), as well as jewelry, fur products and electronics (electronics without FSB notification) . It is prohibited to ship batteries and accumulators separately from the main device. Any goods prohibited for international shipment are also prohibited. To send parcels using this delivery service, you need to upload a scan of the recipient's passport (main page and registration page). Also, when filling out the declaration, you must indicate a link to each product in the parcel, the product article (ASIN, SKU, etc.), and the name of the product in Russian and English. Boxberry may request invoices from you for goods in the parcel if required by customs. Insurance is already included in the shipping cost and is not paid separately. Payment of the insurance amount is made strictly as specified in customs declaration product evaluation. The insurance covers both cases of non-delivery of a parcel (total loss) and theft of attachments.


• Parcel (Qwintry) allows you to deliver parcels to the Boxberry pick-up point using Qwintry Air courier delivery. The average delivery time to Moscow is 8-14 days. Maximum shipment weight is 40 pounds. Parcel size limitation: the sum of three sides is no more than 150 cm, the length of one side is no more than a meter. Volumetric weight is applied if the sum of three sides exceeds 150 cm. Large parcels (the sum of the sides is more than 150 cm) may take a couple of days longer to be delivered.


• BoxForward (NYCMSK) Among the delivery options from the USA to Russia, Boxberry offers with the possibility of delivery to the door or pick-up point. Delivery is carried out by air from New York to Moscow and then, after customs clearance, the parcels are transferred to our partner, Boxberry. Maximum side dimensions: 1.2 x 0.8 x 0.5 meters. Maximum parcel weight: 15 kg (in some cities delivery of larger loads is possible). The investment is automatically insured against damage and loss for free in the amount of $20 per kilogram of weight. It is also possible to purchase additional insurance at the rate of 1.5% of the insured value of the investment. To register a parcel, you must fill out a detailed declaration in your personal account on the website, attaching documents confirming the purchase of the goods (receipts/invoices from the store). It is also necessary to provide a copy of the first two spreads of the parcel recipient's passport. Jewelry, flammable and explosive items, chemicals and mercury, firearms and ammunition, narcotic substances, medications and other items prohibited for export from the USA/import into the recipient’s country. Preparation and verification of documentation for a batch of parcels at the warehouse can take from 2 to 4 days, after which the batch is transferred to the air carrier. Air transportation and customs clearance of cargo take from 1-3 days (not including weekends), after which the parcels will be delivered to recipients within 3-8 days, depending on the region.


• Shipito Among the delivery options from the USA to Russia, it offers courier delivery by Boxberry Courier and cheaper delivery to the point of pickup by Boxberry Local Pickup.


• EasyShip- a small intermediary. Offers EasyShip Express delivery methods to Boxberry pick-up locations, as well as EasyShip Express Courier with Boxberry courier delivery to your door. Delivery is carried out by Trans Business Logistics LLC without the participation of Russian Post. The cost of goods in the parcel is no more than 1000 euros. The weight of a parcel for courier delivery should not exceed 25 kg, and for delivery to a pick-up point - 30 kg. The parcel is tracked in your personal account before arriving in Russia, after which - on the courier service website. The cost of insurance protection is 3% of the order value. The company's warehouse is located in the tax-free state of Delaware.


• delivers “Our Express” parcels throughout Russia using Boxberry. Delivery available to your door or to Boxberry pickup locations.


• Alfaparcel among delivery options from the UK and Germany, Boxberry offers home delivery or to the order pick-up point (pickup point, pick-up point)


• allows you to deliver parcels to a Boxberry pick-up point using LiteMF Air. Dimensions limitation: length + 2 (width + height) no more than 250 cm, max. length 120 cm. Maximum weight 10 kg. For each product in the parcel, you must provide the name, link, price and document confirming payment for the order. Parcels are sent 2 times. To fill out the declaration, you must provide invoices for payment for each product in the parcel and links to these (or similar) products in the online store. When using this method for the first time, as well as when changing the delivery address, it is necessary to confirm the address by providing scans (photos) of the first page of the recipient’s general passport and the page with registration. An expensive package can be sent to one recipient per month. consumer electronics in the amount of 1 piece (smartphones, tablets, e-readers, etc.).


• Eurosell

Approximate delivery stages when using Boxberry for delivery from America to Russia using a postal intermediary:

1. Sending parcels: once a week


2. Preparation and verification of documentation for a batch of parcels at the warehouse of the postal intermediary: 2-3 days


3. Transfer of the shipment to the air carrier: 1 day


4. Air transportation: 1 day


5. Customs clearance: 1-2 days, not including weekends


6. Boxberry delivery: 3-8 days

Depending on the weight and dimensions, the cost of air delivery of a Boxberry parcel from the USA to Russia can be significantly lower or 10-20% cheaper than the American state mail USPS Priority Mail. However, be sure to pay attention to the fact that the maximum weight of the package may be limited to a lower weight than that of the USPS state mail.

In addition, it is important to remember that Boxberry is a courier delivery, so customs clearance is required for any value of the goods. For customs clearance, you will have to provide the recipient's passport information, invoices from stores (order confirmations) and even links to goods in stores. If you comply with the duty-free customs limit (1000 euros, 31 kg, for personal use), you do not need to pay extra for customs clearance.

After the parcel appears in Russia, Boxberry sends an SMS message. The Boxberry company has more than 100 pick-up points in Russia. If you pick up the parcel at a pick-up point, you must do this within 14 days.

Each self-pickup point (order pick-up point or PVZ for short) may have its own weight limit (15-31 kg). The postal intermediary (mail forwarder, parcel forwarder) can limit the weight of a parcel delivered by the Boxberry method to fifteen kilograms.

When using the Boxberry shipping method from the USA or Europe to Russia, be sure to take into account product restrictions. In particular, goods prohibited for import into Russia are obviously prohibited from being delivered using the Boxberry method.

Often, when using a Boxberry pickup point, the parcel is handed over with the mark “without opening.” At the same time, employees of pick-up points claim that it depends on the sender. If upon receipt of the parcel you notice that it has been opened or damaged, then it is best to open the parcel at the pick-up point, and be sure to film this process on video. If you find problems with the attachment or its absence, then it is advisable to draw up a report, even if the employee at the issuing point agrees to act only as individual. Otherwise, it is unlikely that you will be able to receive a refund from the store or postal intermediary. If you use the latter, then pay attention to the insurance rules, as well as instructions indicating the sequence of actions in case of receiving a damaged or opened parcel.

Update (January 15, 2016)
Alfaparcel suspended operations at its warehouse in Germany

Update (July 2, 2016)
American postal intermediary Pochtoy offered courier delivery using Boxberry

Update (October 15, 2016)
American postal intermediaries Shopfans, LightMF, ParcelForce have been added.

Update (February 6, 2018)
Added recommendations regarding opened and damaged parcels.

Update (February 28, 2018)
BoxForward has changed its courier delivery partner. Now, instead of Boxberry, the company uses DPD services.