Boxberry pickup points. Boxberry tracking of parcels and shipments

Thousands of stores, as well as hypermarkets operating via the Internet, trust the delivery of parcels to such a popular and sought-after company as service Boxberry delivery . Every year, customers are happy to receive small and large packages at pick-up points in which orders are stored. Join us too!

The turnover of goods sold via the Internet is steadily growing, and also attracts customers from Russia. The company knows how to please its customers, so it offers a huge number of unique offers at the best prices. All this makes it possible to purchase necessary purchases around the world quickly and easily. Boxberry delivery service, reviews which is only a recommendation, always guarantees prompt delivery of your orders.

Boxberry – proven delivery service

Even the giants of trade through virtual network They confidently trust the delivery of their most valuable parcels to this organization, which has proven itself to be a reliable and successful partner. Boxberry delivers parcels daily with various points world: from vitamins and books to consumer electronics and personal items. The geography of the service covers vast territories. There are more than 100 branches at your disposal, which are always ready to help you.

For your convenience, the company’s specialists have developed a whole range of services that involve picking up the parcel from the warehouse before delivering it to the buyer. But along with this Boxberry delivery service, track your order which is available on the website, is always in touch, so you can inquire about the status of the parcel at any time.

The company cooperates with any online stores all over the world. If you need to transport an order from abroad, the parcels are delivered by air or by land transport. The company also has a representative office in Berlin - it controls cooperation with foreign companies. Boxberry delivery service website has a convenient and intuitive interface that contains all the necessary information.

The company guarantees delivery of important parcels, as well as letters for individuals. Work occurs with all departments. But the most important advantage of the organization is that it strictly adheres to all delivery deadlines. Predictable and expected delivery, and optimal cost– all this creates the necessary prerequisites for contacting this particular service to receive high service. Many people have already been able to appreciate working with Boxberry.

Boxberry delivery service opened in 309 cities of Russia. And this applies even to distant cities. High-quality and timely delivery of the company is the key not only to well-established logistics, but also to the vast experience of the company. The organization delivers parcels and letters throughout the Russian Federation.

experience

The organization is considered a structural division of the Ural-Press company - it has been on the domestic market since 1992 and carries out wide range press delivery and subscription services. Additionally, the organization has an impressive track record of last mile delivery. Thus, Boxberry received all rights to use the experience of Ural-Press Group of Companies in service and logistics.

Distance selling and Boxberry

Delivery by the company is carried out both in Russian cities and abroad. In addition, distance trading occurs all over the world. But the parcels are delivered to the recipients’ hands using a developed courier service, or points of issue. Any delivery options are also available to users of Russian (remote) trading platforms. The company works with any online stores. This applies to both Moscow and Yekaterinburg, as well as St. Petersburg.

What will it offer to individuals?

The company offers delivery of parcels and letters to individuals throughout Russia. This direction is considered relatively new, but now it continues to actively develop. The main goal of the organization is to provide residents of Russia with a comfortable and convenient departure service. It is important that it is convenient and comfortable in terms of quality and price. If you would like to know more about the company, then Boxberry website at your service.

Delivery of shipments from private individuals occurs promptly, clearly, and with very high level service. The organization treats each client with understanding and respect, monitoring work at every stage. The client’s needs are not an empty phrase, so the organization listens to all wishes. The work must be carried out at such a level as to meet all the wishes of the customer.

Boxberry is a service trusted by those who want to receive high-level service.

Today we will find out what kind of reviews Boxberry receives. This service has begun to interest many citizens in Russia. But what is it? What services does it offer? What should the public pay attention to before contacting it? Is Boxberry delivery service worth it? All the features of cooperation will be discussed below.

Description

Boxberry is a modern goods delivery service. It is designed to serve both private clients and legal entities. Works with many stores.

The advantage of Boxberry is that this delivery mainly works with online stores. This means that the client can order something on the Internet and take advantage of delivery from BoxBerry. Within a certain time, the order will be transported and delivered to the customer.

We get it ourselves

Boxberry delivery is modern system transporting goods to their destination. What should you pay attention to first? What is the organization's significant advantage?

The thing is that Boxberry offers delivery mainly to certain delivery points. More precisely, to the storage rooms. At any convenient time, the client will be able to independently arrive at one or another point of delivery of goods and receive the order.

It is very comfortable. Boxberry delivery also offers courier services. There is nothing surprising about this. In general, the organization pleases with its capabilities, and this attracts many.

Contacts

What contacts are suggested for contacting the company? In fact, there are a lot of rooms. But mostly they offer communication by telephone in Moscow. Boxberry delivery allows you to receive advice by phone and using the official website.

You can use the following contacts:

• 8 495 789 97 90, additional - 3070;
• 8 499 272 69 44.

If you don’t want to talk on the phone, It is recommended to use the form feedback or a special online chat located on home page organizations. With their help, you can easily keep in touch with Boxberry.

About employees

Reviews this organization gets a variety. There are some good ones and some not so good ones. For example, some emphasize not the most better job personnel. Or rather, couriers and call center employees.

Such statements are not so rare. Some employees do not have competent knowledge; they cannot provide proper assistance or provide quality advice. Some couriers are not the best at navigating the road when providing services.

Nevertheless, there are positive reviews about Boxberry employees. They are spoken of as professionals who know their business. Everyone tries to please the client; the call center answers all questions asked.

What to believe? It is best to maintain a neutral point of view. Boxberry has really good staff, but no one is immune from some incidents. There are conscientious workers here and not so conscientious ones. But there are only a few of the second, and that makes me happy. They still treat customers very well.

Not always for individuals

Boxberry delivery earns a variety of reviews. Among them you can see opinions that contain indignation at certain nuances. This is not to say that clients express direct negativity, but there are some things that cannot be ignored.

In particular, the fact that Boxberry does not accept individuals at all points of delivery of goods, just as it is not possible to send goods everywhere, being an ordinary person. There are separate points for servicing legal entities.

Similar situations ordinary people upset. But at the same time, they are not ready to refuse cooperation with Boxberry. It is not critical, but it is advisable to clarify where the point of work with individuals is located. Then there will be no special complaints about the work of the organization.

Prices

What other reviews does Boxberry delivery service receive? Some clients indicate that the organization pleases with its prices. Exact prices depend on the parameters of the parcel, as well as on the city of residence of the recipient client. But at the same time, many are still satisfied with the terms of cooperation.

It is noted that using Boxberry, you will not have to overpay. This delivery service offers humane, budget prices. In some cases, the organization allows you to receive parcels without payment. It is recommended to clarify details by calling the previously indicated numbers or using the feedback form.

Schedule

Boxberry is a delivery service that, as some customers complain, does not offer the best hours. In general, there are no complaints about it. But along with this, recipients and senders sometimes say that it is not entirely convenient that delivery does not work on weekends.

It is also not always possible to use this service on holidays or pre-holiday days. Not the biggest drawback, but everyone needs to remember it. On weekends Boxberry is not open at all. And on official holidays, the work schedule must be clarified. This is a purely individual question.

Calculator

Enough good feedback Boxberry receives from customers. Many people point out that the exact cost of delivery of a particular product can be calculated without outside help or much work. Just use the online calculator at official page organizations.

This service works great. He is admired and legal entities, and physical. No one hides how much it will cost to contact an organization with a particular parcel. Everything is fair.

Delivery period

Boxberry receives good reviews not only for its prices, but also for its fast work. Most consumers emphasize that parcels are sent as quickly as possible and delivered as well. They try to do this without delay.

On average, you will have to wait about 7-10 days for a parcel, but a lot depends on where it is sent from. This is the period often specified by clients. However, sometimes delays occur. But the overwhelming majority of reviews indicate that Boxberry really does try to deliver packages to its customers quickly. It is for this feature that many people prefer the BoxBerry delivery service.

About pick-up points

What can you say about Boxberry pick-up points? In addition to their work schedule, there are several more features that every potential client should know about. What is it about?

The thing is that among the shortcomings of Boxberry, many emphasize that it is not so easy to find goods delivery points. And this does not take into account the fact that individuals are not served everywhere. Some people also point out that Boxberry disguises some of its distribution points. More precisely, as already mentioned, problems arise with finding specific branches.

But this is not such a disadvantage. In some cities, people complain that there are few or no Boxberry branches. However this service delivery is developing. Therefore, questions about the number of delivery points may be resolved in the future. All this is not a reason to refuse cooperation with the organization.

The Boxberry delivery method has not been offered by the major postal intermediary Shopat for quite some time. Instead, the company allows parcels to be delivered using Shiptor Air, Shiptor Priority, Shiptor Express, which are offered by sister company Shiptor.

Boxberry (Boxberry) of course does not sit still even in terms of international delivery. Just think about delivery from the very famous foreign health and beauty store iHerb. In addition to stores, at the end of 2014 - beginning of 2015 the company began collaborating with a couple.

In 2015 Russian company began to more actively develop the delivery market from the USA to Russia. Previously, the services of this company could be used mainly only for delivery within Russia. Then the Boxberry delivery method became available in some foreign online stores.

On this moment Several American and European postal intermediaries offer the Boxberry delivery method:

• offers courier express delivery Shopfans Express and delivery to the pick-up point without combining Shopfans Lite parcels. Parcels are sent from a warehouse in the USA 3 times a week. Parcels after customs are transferred to the Boxberry courier service in Moscow (this is faster than using Boxberry to deliver directly from the USA).


• FishisFast Global Forwarding (Fishisfast) offers delivery by Boxberry Delivery courier and delivery to the Boxberry Pick up point. Dispatch from the warehouse once a week (on Wednesday). To activate this method delivery, add the address with the entered passport information. This delivery method allows sending items only for personal use (not joint venture or resale) - clothing, shoes, cosmetics, toys, sporting goods. The transportation of electronics is strictly regulated by the customs legislation of the Russian Federation. Some electronic devices require certification and/or FSB notification. Gems and metals are not allowed to be sent by this method in any form. Volumetric weight is not taken into account! Maximum weight: 15 kg (33 lbs). Maximum size: length< 120 см, ширина, высота < 80 см.


• By mail (Pochtoy) Among the delivery options from the USA to Russia, it offers courier delivery by Boxberry Courier (by Express Mail) and cheaper delivery to the Boxberry Local Pickup point (by Express Light Mail). Parcels are sent along the route New York → Moscow, and after clearing customs they are transferred to Boxberry for delivery to Russian customers. Parcels are sent from the warehouse 2 times a week (Tuesday and Friday). Average delivery time is 7-16 days, depending on the region of delivery. Weight no more than 31 kg, maximum dimensions - 120x80x50 cm. It is prohibited to send any purchases that can be regarded as commercial cargo (including due to the number of identical goods), as well as jewelry, fur products and electronics (electronics without FSB notification) . It is prohibited to ship batteries and accumulators separately from the main device. Any goods prohibited for international shipment are also prohibited. To send parcels using this delivery service, you need to upload a scan of the recipient's passport (main page and registration page). Also, when filling out the declaration, you must indicate a link to each product in the parcel, the product article (ASIN, SKU, etc.), and the name of the product in Russian and English. Boxberry may request invoices from you for goods in the parcel if required by customs. Insurance is already included in the shipping cost and is not paid separately. Payment of the insurance amount is made strictly as specified in customs declaration product evaluation. The insurance covers both cases of non-delivery of a parcel (total loss) and theft of attachments.


• Parcel (Qwintry) allows you to deliver parcels to the Boxberry pick-up point using Qwintry Air courier delivery. The average delivery time to Moscow is 8-14 days. Maximum shipment weight is 40 pounds. Parcel size limitation: the sum of three sides is no more than 150 cm, the length of one side is no more than a meter. Volumetric weight is applied if the sum of three sides exceeds 150 cm. Large parcels (the sum of the sides is more than 150 cm) may take a couple of days longer to be delivered.


• BoxForward (NYCMSK) Among the delivery options from the USA to Russia, Boxberry offers with the possibility of delivery to the door or pick-up point. Delivery is carried out by air from New York to Moscow and then, after customs clearance, the parcels are transferred to our partner, Boxberry. Maximum side dimensions: 1.2 x 0.8 x 0.5 meters. Maximum parcel weight: 15 kg (in some cities delivery of larger loads is possible). The investment is automatically insured against damage and loss for free in the amount of $20 per kilogram of weight. It is also possible to purchase additional insurance at the rate of 1.5% of the insured value of the investment. To register a parcel, you must fill out a detailed declaration in your personal account on the website, attaching documents confirming the purchase of the goods (receipts/invoices from the store). It is also necessary to provide a copy of the first two spreads of the parcel recipient's passport. Jewelry, flammable and explosive items, chemicals and mercury, firearms and ammunition, narcotic substances, medications and other items prohibited for export from the USA/import into the recipient’s country. Preparation and verification of documentation for a batch of parcels at the warehouse can take from 2 to 4 days, after which the batch is transferred to the air carrier. Air transportation and customs clearance of cargo take from 1-3 days (not including weekends), after which the parcels will be delivered to recipients within 3-8 days, depending on the region.


• Shipito Among the delivery options from the USA to Russia, it offers courier delivery by Boxberry Courier and cheaper delivery to the point of pickup by Boxberry Local Pickup.


• EasyShip- a small intermediary. Offers EasyShip Express delivery methods to Boxberry pick-up locations, as well as EasyShip Express Courier with Boxberry courier delivery to your door. Delivery is carried out by Trans Business Logistics LLC without the participation of Russian Post. The cost of goods in the parcel is no more than 1000 euros. The weight of a parcel for courier delivery should not exceed 25 kg, and for delivery to a pick-up point - 30 kg. The parcel is tracked in your personal account before arriving in Russia, after which - on the courier service website. The cost of insurance protection is 3% of the order value. The company's warehouse is located in the tax-free state of Delaware.


• delivers “Our Express” parcels throughout Russia using Boxberry. Delivery available to your door or to Boxberry pickup locations.


• Alfaparcel among delivery options from the UK and Germany, Boxberry offers home delivery or to the order pick-up point (pickup point, pick-up point)


• allows you to deliver parcels to a Boxberry pick-up point using LiteMF Air. Dimensions limitation: length + 2 (width + height) no more than 250 cm, max. length 120 cm. Maximum weight 10 kg. For each product in the parcel, you must provide the name, link, price and document confirming payment for the order. Parcels are sent 2 times. To fill out the declaration, you must provide invoices for payment for each product in the parcel and links to these (or similar) products in the online store. When using this method for the first time, as well as when changing the delivery address, it is necessary to confirm the address by providing scans (photos) of the first page of the recipient’s general passport and the page with registration. An expensive package can be sent to one recipient per month. consumer electronics in the amount of 1 piece (smartphones, tablets, e-books, etc.).


• Eurosell

Approximate delivery stages when using Boxberry for delivery from America to Russia using a postal intermediary:

1. Sending parcels: once a week


2. Preparation and verification of documentation for a batch of parcels at the warehouse of the postal intermediary: 2-3 days


3. Transfer of the shipment to the air carrier: 1 day


4. Air transportation: 1 day


5. Customs clearance: 1-2 days, not including weekends


6. Boxberry delivery: 3-8 days

Depending on the weight and dimensions, the cost of air delivery of a Boxberry parcel from the USA to Russia can be significantly lower or 10-20% cheaper than the American state mail USPS Priority Mail. However, be sure to pay attention to the fact that the maximum weight of the package may be limited to a lower weight than that of the USPS state mail.

In addition, it is important to remember that Boxberry is a courier delivery, so customs clearance is required for any value of the goods. For customs clearance, you will have to provide the recipient's passport information, invoices from stores (order confirmations) and even links to goods in stores. If you comply with the duty-free customs limit (1000 euros, 31 kg, for personal use), you do not need to pay extra for customs clearance.

After the parcel appears in Russia, Boxberry sends an SMS message. The Boxberry company has more than 100 pick-up points in Russia. If you pick up the parcel at a pick-up point, you must do this within 14 days.

Each self-pickup point (order pick-up point or PVZ for short) may have its own weight limit (15-31 kg). The postal intermediary (mail forwarder, parcel forwarder) can limit the weight of a parcel delivered by the Boxberry method to fifteen kilograms.

When using the Boxberry shipping method from the USA or Europe to Russia, be sure to take into account product restrictions. In particular, goods prohibited for import into Russia are obviously prohibited from being delivered using the Boxberry method.

Often, when using a Boxberry pickup point, the parcel is handed over with the mark “without opening.” At the same time, employees of pick-up points claim that it depends on the sender. If upon receipt of the parcel you notice that it has been opened or damaged, then it is best to open the parcel at the pick-up point, and be sure to film this process on video. If you find problems with the attachment or its absence, then it is advisable to draw up a report, even if the employee at the issuing point agrees to act only as individual. Otherwise, it is unlikely that you will be able to receive a refund from the store or postal intermediary. If you use the latter, then pay attention to the insurance rules, as well as instructions indicating the sequence of actions in case of receiving a damaged or opened parcel.

Update (January 15, 2016)
Alfaparcel suspended operations at its warehouse in Germany

Update (July 2, 2016)
American postal intermediary Pochtoy offered courier delivery using Boxberry

Update (October 15, 2016)
American postal intermediaries Shopfans, LightMF, ParcelForce have been added.

Update (February 6, 2018)
Added recommendations regarding opened and damaged parcels.

Update (February 28, 2018)
BoxForward has changed its courier delivery partner. Now, instead of Boxberry, the company uses DPD services.

Boxberry is a domestic delivery service that cannot yet boast of a long history - the service dates back to 2010. Tracking Boxberry by number will make your life easier - you no longer need to stand in queues and adjust to the branch’s work schedule. Now you can control the process yourself using a mobile device or computer. The postal operator positions itself primarily as an operator for the delivery of orders from online stores and other retail companies. IN last years After work, the company began to provide delivery services for private shipments throughout Russia. Boxberry strives to develop, standing out from a number of similar companies. Every year the company introduces new technologies, it should modern trends development. Tracking Boxberry by order number is a convenient service for tracking location.

Boxberry is a subsidiary of the Ural-Press group of companies, which has existed since 1992 in the field of logistics and postal services. The company also deals with periodicals (printed publications), providing newspaper subscription and delivery services for various companies and enterprises. The organization has extensive experience in the field of express delivery. The Boxberry delivery service fully embodies the experience of Ural-Press Group of Companies in all areas of activity. Boxberry carries out both delivery to regions Russian Federation, and beyond.

High quality

Order tracking by number – modern way control the delivery process. Thanks to our convenient service, you will receive detailed information in a matter of minutes. You will be able to find out the location of the parcel regardless of the store where the purchase was made. Boxberry cooperates with distance selling companies around the world, delivering packages using its own courier service or pick-up points. Tracking postal items Boxberry by ID through the postal service will help you find out details about their location. You can find out the tracking number from the seller from whom you placed your order in the online store or look it up on the product page on the online resource. Having found out the number, consisting of Latin letters and numbers, you enter it into a special window, which will give you information about the parcel.

Connecting automatic notifications will save you from having to check the status of mail items manually. All changes will be sent immediately to mobile device or email in SMS format. The company works with online stores located not only in Moscow and St. Petersburg, but throughout the country. If you often use the services of logistics companies, you may need to register on the resource. Creating an account will allow you to save tracking numbers for all parcels and check online tracking of Boxberry mail items by track number.

Always at hand

Your personal account will also allow you to calculate the cost of delivery of certain destinations. Tracking your Boxberry parcel by number is a guarantee of the security of your order today. If there is no information about the shipment of the parcel, you should check with the seller whether the goods have been sent or the seller simply forgot to change the status of the parcel. Tracking Boxberry shipments is possible anywhere with a stable Internet connection. For maximum comfort, the developers have created an application for smartphones. mobile version site will allow you to move freely around the world - all information will be in mobile phone. Tracking Boxberry postal shipments using postal ID number is easy and will save valuable time.

Delivery time for orders from iHerb to Russia by service Boxberry amounts to 1-3 weeks depending on destination. Arrives in Moscow in a week. A tracker is provided to track the parcel (you will find out how to track it ↓). It is possible to receive orders in points of issue, of which there are already many in Russia - there are in all large cities, many not very large and even some small ones, as well as in PickPoint parcel terminals, of which there are even more. And there is also home delivery by courier.

Restrictions:

• The order amount is not higher 150 dollars.
• Parcel weight no more 5 kg.
• The shelf life of an order at Boxberry pick-up points is: 14 days, in PickPoint parcel terminals - 7 days.

Boxberry delivery is calculated according to the following scheme: the higher the order amount and the lower its weight and volume, the less you will have to pay for its delivery. That is, in general, it is more profitable to type what is easier, smaller in size and more expensive. At the same time, iHerb has products with the “economy delivery” option - the presence of such products in the order helps reduce its cost.

Moreover, if your purchase from iHerb is worth over 60 dollars, then preferential delivery rates come into effect, and then it will be delivered to Boxberry pick-up points and PickPoint parcel terminals free, and courier is either inexpensive or also free.

Also keep in mind that the cost is calculated noticeably lower for delivery to large cities and their suburbs than to more remote settlements. Moreover, the cost may be different for seemingly equidistant from some large city settlements. So sometimes it makes sense to check different Boxberry pick-up branches if it’s convenient for you.

All shipments from iHerb transported by Boxberry are insured. Therefore, if the package suddenly gets lost or something in it is damaged along the way, you will receive full refund.

This means that after you collect all the desired items in the cart, at the bottom of it in the “Find out the delivery cost” block, enter your postal code, click the “Calculate” button, and then select one of two options:

• Boxberry - Pick-up points and parcel terminals
• Boxberry - Courier delivery

It should be added that Boxberry does not have its own courier service, but uses others, including EMS Russian Post.

IN mobile application this is also in the cart - in the "Order Summary":

After selecting the delivery method, click the “To checkout” button (in the “Place an Order” mobile application).

If you want to pick up your order yourself, now you will need to first select the city, and then the most convenient point for you (marked on the map pink) or parcel terminal (marked in grey).

In the mobile application:

In the mobile application:

Boxberry order tracking from iHerb

After sending your order from iHerb using the Boxberry service, you will immediately be provided with a track number to track your parcel. But you will be able to directly start tracking it, that is, see where it is currently located, only 2-3 days after that.

You can see where your parcel is going by clicking on the button "Track my parcel" in an email notifying you that your order has been shipped. This can be done in your account on the iHerb website in the section "Orders" by clicking on the appropriate button next to the order of interest.

After which a page will open with the current status of the parcel and the history of its movement. When you click on the button "View departure history" the full path of the order will be displayed, and when you click on its number next to the Boxberry icon, you will be redirected to their website with similar information.