Rules for compiling business letters. Thematic vocabulary

Do you write business letters in English every day? Or are you just learning the basics of official correspondence in business English courses? Our collection of useful phrases and expressions will teach you how to write the right business letters in English and help diversify your speech.

Thanks to business etiquette It is common knowledge that customers should be greeted at the beginning of a letter and said goodbye at the end. Does the problem start when writing the body of the letter? How, for example, to tell customers that the cargo is delayed, or how to hint that it would be nice to receive money for the services rendered? All this can be correctly told if you use the right “blanks” for various situations. With such "blanks", writing letters will be an easy and enjoyable task.

The beginning of a letter or how to start a correspondence in English

At the beginning of every business letter, immediately after the salutation, you need to explain why you are writing this at all. Perhaps you want to clarify something, get additional information, or, for example, offer your services. The following phrases will help with everything:

  • We are writing - We write to ...
  • To confirm... – confirm…
    - to request ... - request ...
    - to inform you that ... - to inform you that ...
    - to require about ... - learn about ...

  • I am contacting you for the following reason... - I am writing to you with the following purpose / I am writing to you in order to ...
  • I would be interested in (receiving/getting information) - I would be interested in (acquiring/getting information)

Establishing contacts or how to tell the interlocutor how you know about him

Sometimes it is worth reminding a business partner when and how you last time met or discussed their collaboration. Maybe a couple of months ago you already wrote a business letter on this topic, or maybe you met at a conference a week ago and then already began to negotiate.

  • Thank you for your letter regarding ... - Thank you for your letter regarding ....
  • Thank you for your letter of May 30. - Thank you for your letter of May 30.
  • In reply to your request, ... - In response to your request ..
  • Thank you for contacting us. Thanks for writing to us.
  • With reference to our conversation on Tuesday... - Regarding our conversation on Tuesday ...
  • In reference with your recent letter - As for the letter recently received from you ...
  • It was a pleasure meeting you in New York last week. – It was a pleasure to meet you in New York last week.
  • I would just like to confirm the main points we discussed yesterday - I would like to confirm the main points that we discussed yesterday.

Expressing a request or how to tactfully ask an interlocutor in English

In business letters, sometimes you have to ask partners for something. Sometimes you need a delay, and sometimes additional material samples. To express all this in business English there are well-established phrases.

  • We would appreciate it if you would ... - We would be very grateful if you ...
  • Could you please send me/ tell us/ let us...
  • It would be helpful if you could send us ... - It would help us a lot if you could send us ...
  • I would appreciate your immediate attention to this matter. I shall be grateful for your prompt attention on this matter.
  • We would be grateful if you could ... - We would be grateful if you could ...

Complaints in English or how to make it clear that you are not happy

Unfortunately, it often happens that we do not like something. But when writing business letters, we cannot give vent to feelings and directly test what we think of the company and its services. You must use business English and carefully express your dissatisfaction. That way we can keep a business partner and let off some steam. Standard phrases of business correspondence that will help with this:

  • I am writing to complain about ...
  • I am writing to express my dissatisfaction with ...
  • I am afraid there may be a misunderstanding…
  • I understand it is not your fault, but ... - I understand that this is not your fault, but ...
  • We wish to draw your attention to ... . We would like to draw your attention to

How to communicate good or bad news in business letters in English

In business correspondence, it often happens that we have to upset customers. It is worth doing this gracefully so as not to anger the partner even more.

Bad news

  • I am afraid that I must inform you that ...
  • Unfortunately we cannot / we are unable to ...
  • We regret to inform you that ... - We regret to inform you that…
  • I "m afraid it would not be possible to ... - I'm afraid it will be impossible ...
  • After serious consideration we have decided to ...- After serious consideration, we decided that…

Good news

Fortunately, sometimes everything goes well, and we can please our customers with good news.

  • We are pleased to announce that ... - We are pleased to announce that ...
  • It is our pleasure to announce that ... - We have the pleasure to announce that ...
  • I am delighted to inform you that ..
  • You will be pleased to learn that ... - You will be pleased when you find out that ...

Apologies or how not to anger the client even more

Of course, in business there are often overlaps. And you have to apologize for them. Be friendly, enter the position of the interlocutor. Remember, it's better to apologize a few times than to lose a valuable customer.

  • I regret any inconvenience caused by... We regret any inconvenience caused by…
  • Please accept our sincere apologies. Please accept our sincere apologies.
  • I would like to apologize for the delay /inconvenience...
  • Once again, please accept my apologies for ... - Once again, please accept my apologies for ...

Money or how to show your partner that it's time to pay

Sometimes you want to write in plain text that it's time to pay. But in business correspondence, you can’t do that. Instead, one has to use softer constructions, behind which there is the same hard question.

  • According to our records ... - According to our records ...
  • Our records show that we have not yet received payment of ...
  • We would appreciate if you cleared your account within the next days. “We would be grateful if you would pay off in the next few days.
  • Please send payment as soon as possible/ promptly - Please send us the payment as soon as possible.

Politeness in correspondence or how to hint at new meetings

It is not necessary to say goodbye to business partners completely. Even after the end of the project, you'd better keep the relationship for the next orders.

Catch you later

At the end of business letters in English, it will often be appropriate to remind your partner between the lines when you next expect information from him.

  • I look forward to seeing you next week. – Looking forward to our meeting next week
  • Looking forward to receiving your comments, - Looking forward to your comments.
  • I look forward to meeting you on the (date). - I look forward to our meeting with you (date).
  • An early reply would be appreciated. – I will appreciate your prompt reply

See you

After a successful order, it is worth writing a small letter to the customer in English, saying that you are not against a new project with him.

  • I would be happy to have an opportunity to work with your firm again. “I look forward to the opportunity to work with your firm again.
  • We look forward to a successful working relationship in the future. We look forward to a successful working relationship in the future.
  • We would be pleased to do business with your company. We will gladly do business with your company.

Of course, business English is not always easy. Fortunately, our selection of business phrases should make your task much easier. Now it will take you much less time to write a letter. So choose the right phrases, supplement with your information and please your boss with beautiful business letters in English.

  • Shutikova Anna

  • On this page you will find 5 samples of commercial offer letters in English with translation into Russian.

    Letter 1

    4567 Golden Street

    Fresno, California

    9034 Cooper Street

    Fresno, California

    October 30, 2009

    Our company Soft Plus is quite new in the region, it was established last year, but in spite of this we have already proved to be professionals and have a number of good reviews. We offer qualified services in software maintenance at reasonable prices. This month we have a special offer for and your office equipment with a good discount. For more information you may call 555-55-55.

    From: Mr. Louis Mann, CEO, Soft Plus

    4567 Golden Street, Fresno, California

    To: StanleyCo Ltd

    Dear Sirs

    Our company "Soft Plus" exists not so long ago, it was founded last year, but despite this, we have already established ourselves as professionals and have a number of good reviews. We offer qualified software maintenance services at reasonable prices. This month we have for you and your office Special offer with a good discount. For more information call 555-55-55.

    Sincerely,

    Louis Mann,

    CEO

    Letter 2

    Mr Jonathan Swift

    4567 Bowery Street

    9034 Cooper Street

    Fresno, California

    Dear HR Manager,

    Would you like to organize a day off for your employees within corporate culture? Our company may help you to increase the engagement of the staff by creating a simple family day-off! Competitions, contests, quizzes – all sorts of stuff for good time-spending with families and colleagues! Call us right now to reserve a date - 678-702).

    Mr Jonathan Swift

    From: Mr. Jonathan Swift, FanOrg Communications Manager

    4567 Bowery Street, New York, NY

    To: Human Resources Manager, StanleyCo Ltd

    9034 Cooper Street, Fresno, California, USA 90345

    Dear Human Resources Manager

    Would you like to organize a day of rest for your employees within the corporate culture? Our company can help you increase the level of engagement of your staff by simply giving them a family holiday! Competitions, contests, quizzes - any entertainment for a good time with family and colleagues! Call us now to book a free day - 678-702).

    Sincerely,

    Jonathan Swift,

    Public Relations Manager

    Letter 3

    4567 Levy Street

    9034 West Street

    I know that recently you have opened a shop in our town. And I also know that you do not have any internet page of your shop. That is why I would like to offer you to create such a page. Nowadays lots of people prefer to make purchases sitting at home so business in internet is becoming more and more popular and the page of your shop in internet can become very profitable and help you earn more money. If you are interested in my offer I would discuss the details with great pleasure.

    From: Mr. Jim Ferry

    4567 Levy Street, New York, NY

    To: Mr. Sam Adrian

    9034 West Street, New York, NY, USA 90345

    Dear Mr Adrian

    I know that you recently opened a store in our city. And I also know that you don't have a website for your store. Therefore, I want to suggest that you create such a page. Nowadays, many people prefer to shop from home, so online business is becoming more and more popular, your online store page can become very profitable and help you earn even more money. If you are interested in my proposal, then I would like to discuss the details with you with great pleasure.

    Sincerely,

    Jim Ferry

    Letter 4

    9034 East Street

    December 01, 2001

    Dear Sales Manager

    Your company has been our customer for a long time. We appreciate your loyalty and thus would like to offer you our new product – electronic paper shredder. It is very easy to use and would become a very useful device in your office! If you place order before the end of this month you may get it with 50% discount.

    We are looking forward to hearing from you,

    From: Mr. Fred Johnson, Sales Manager

    4567 Marconi Street, Sacramento, California

    To: Sales Manager, Fulhom Boots

    9034 East Street, Sacramento, California, USA 90345

    Dear Sales Manager

    Your company has been our client for many years. We appreciate your loyalty and therefore want to offer you our new product - electronic paper shredder. It is very easy to use and will be a very useful device in your office! If you place an order before the end of this month, you can get a 50% discount.

    Waiting for your answer,

    Fred Johnson

    Sales Manager

    Letter 5

    general director

    4567 Camino Street

    9034 South Street

    Your wedding agency is becoming more and more popular in our city. I would like to help you make it more attractive to the customers. I am the owner of rose gardens, we grow fine roses all the year round. Roses would become a very good decoration for all wedding ceremonies. The prices are reasonable and include the designer service. More information you may find in the attached brochure.

    general director

    From: Mr. Dean Hipp, CEO

    4567 Camino Street, San Diego, California

    To: Ms. Lynette, Perfect Wedding

    9034 South Street, San Diego, California, USA 90345

    Dear Ms. Linnet

    Your wedding agency is becoming more and more popular in our city. I would like to help you make it even more attractive to your customers. I own rose gardens and we grow roses all year round. Roses will be a good decoration for all wedding ceremonies. We have reasonable prices, including the services of a designer. More information can be found in the attached brochure.

    Sincerely,

    Dean Hipp,

    CEO

    Even for people who know English well, it is difficult to write formal letters or emails for the first time. What can we say about beginners with an extremely narrow vocabulary. Today's material will help to competently compose a text for everyone who wants to start business or less formal correspondence with foreigners. We will analyze all the subtleties of how to start a letter in English: we will study standard clichés, consider the difference in social statuses and addresses, and also take into account all the necessary punctuation norms.

    According to the rules, the structure of a letter in English begins with the address of the recipient / sender and the date. So let's take a look at those points first.

    Sender

    In addition to the envelope, the sender's address can be located in the upper right corner of the letter. For the transfer of Russian designations, they do not use the translation of words, since transliteration should be used to write the address in English. That is, Russian words are written in Latin letters. An exception is made only for the name of the country and famous cities.

    It is also allowed to indicate the date in writing in full . But, at the same time, it is important to remember that in America in such records the month is indicated first.

    • 07.10.2017 – 7 October 2017(English perception)
    • 07.10.2017 – 10 July 2017(American perception)

    Recipient

    The address of the recipient of the letter is written on the left side, immediately before the beginning of the main text.

    If we write a letter from Russia to England, then the address record is built according to the following principle:

    • Name and surname, or name of the institution;
    • house number, street name, apartment or office number;
    • City and postal code;
    • Country indication.

    Consider examples of what an address looks like in English for personal correspondence or business correspondence with an institution.

    Jack Addington

    7 Abby road, apt. 3

    British Museum,

    Great Russell Street,

    London WC1B 3DG,

    In a business letter to a specific person, personal data is preceded by an appropriate appeal: Mr, Ms, etc.

    How to start a letter in English - welcome clichés

    Polite Addresses
    Personal appeals Large audience
    1. If we have an idea about the interlocutor, we can address him using the status designations in English in combination with the surname.

    Dear Mr *. Brown , …

    Dear Mr Brown,...

    Dear Ms . Peterson **, …

    Dear Ms. Peterson,...

    This format is acceptable for a business letter in English.

    To greet several people, the polite form with plural nouns is used:

    Dear partners, …

    Dearpartners, …

    Dear heads of departments, …

    Dear Department Heads,...

    Dear colleagues , …

    Dear Colleagues, …

    2. If the recipient's personal data is not known to us, then neutral ones can be used:

    Dear Sir, …

    Dearsir, …

    Dear Madame, …

    Dear madam,...

    Similar constructions are used when referring to firms and companies:

    Dear Imperial Tobacco Group plc, …

    Dear Imperial GroupTobacco, …

    When addressing the general public, the beginning of the letter might look like this:

    Dear Sirs and madams , …

    Ladies and gentlemen, …

    Ladies and Gentlemen, …

    LadyAndgentlemen...

    3. If the gender of the face is unknown, then a composite combination should be used:

    Dear Sir or madam , …

    Dear Sir or Madam…

    If personal data is known, but the gender of the addressee is not clear, it is recommended to use the polite form, omitting the abbreviated appeal:

    Dear K.L. Gridd, …

    Dear K.L. Gridd, ...

    If your business letter in English is intended for mass mailing, then you will start the text with the phrase:

    To whom it may concern***:

    To all concerned:

    Stationery translation:

    To whom it May concern:

    It doesn’t sound very good in Russian, but for business English this is a standard and common phrase.

    4. The above forms are used as a greeting in formal communication. For an informal circle of close friends and acquaintances, standard link words with a name are more common:

    Dear Lucy, …

    ExpensiveLucy...

    Hello John…

    Hello John...

    Hi Pamela , …

    Hey Pamela...

    If the letter is intended for two persons, then you should politely address both of them:

    Dear Mr. Trust and Ms. Roberson, …

    Dear Mr Trust and Mrs Roberson...

    If informal communication is acceptable, then the expressions can be simpler:

    Dear Nick and Jessica , …

    Dear Nick and Jessica,...

    hello Bob and Mary , …

    Hello Bob and Mary...

    *It is important to note that appeals are always written in abbreviated form, the use of constructions is unacceptable Mister, mistress + surname and so on.

    ** The words can also be used to address a woman. Mrs And Miss emphasizing her marital status: Mrs- marriedMiss - unmarried. However, the neutral Ms is more commonly used.

    *** Pay attention to punctuation marks. In all references, these are commas, but in this construction a colon is always used. Moreover, the sentence does not continue, but the author begins the main text of the letter from a new line.

    So, we have learned many ways to start a letter in English for business or personal. Consider combinations that allow you to briefly express the essence in English and politely complete the message.

    Reasons for writing and polite farewell

    We will not talk about personal letters, since they can tell a variety of circumstances. But a business letter in English has standard statements that can be used for different situations.

    Business people value their time, so immediately after the appeal, you need to disclose the essence of your letter. Depending on the context, one of the following phrases can be used to express the purpose of the message.

    Example Translation
    We apologize for… We apologize for…
    This letter is to confirm… This letter is proof that...
    We are writing to you to offer… We are writing to you to offer…
    This is to request you to grant… This is a request/request to provide…
    We're writing to require about…. We are writing to learn about...
    We would like to inform you that… We would like to notify you that…
    We're writing in reference to…. We write about...
    We're writing in connection with…. We are writing because…

    After you have expressed your polite message, you must also end the message on a decent note. Here are some examples of how to write the end of a letter in English.

    And, of course, according to the rules good manners be sure to sign your message. The final signature in an English letter might look like this:

    • Yours Sincerely Sincerely(to a familiar interlocutor);
    • Yours faithfully Sincerely(to an unfamiliar addressee);
    • best wishes Best wishes(neutral statement);
    • kind regards WITH good wishes (less formal shade);
    • warmest regards With warmest wishes(informal communication).

    Based on the examples given, you can easily compose a sample of a complete letter and adequately conduct official correspondence with business partners or officials in institutions. Good luck in improving the language and establishing business relationships!

    From this article you will learn about the styles of business letters, their structure, proper design, greeting and conclusion of such letters.

    In addition, you will be able to see visual clichés and examples of business letters, as well as write down important tips that will always help you at the right time.

    Writing a business letter in English can make many people worry about (and for no reason) their skills and the paucity of vocabulary for business correspondence.

    Structure of a business letter

    The format of business letters is a sequence of the following elements:

    • Name and address of Recipient(recipient's name and address).
    • Date(date of).
    • Reference(link).
    • Salutation(greetings).
    • Body(main part).
    • Closing(conclusion).
    • Signature(signature).
    • Typist initials(sender's initials).
    • Enclosures(applications).

    General rules for writing a business letter

    • Use the correct format and greeting.

    There are certain standards for business letters in English, although some deviations are acceptable (for example, between European and North American formal letters in English).

    It is imperative to create a good first impression at the very beginning of your letter. Use an appropriate greeting.

    If necessary, if the formal letter is not in in electronic format, indicate the address and surname of the addressee in the upper right corner. And then start writing the text.

    Make sure the person's first and last name are spelled correctly. Use "Dear Sir/Madam" if you don't know who the letter is addressed to.

    Dear Sir/Madam- Dear Sir (Madam).
    Dear Mr. Smith Dear Mr Smith.
    Dear Ms. - Madam.
    Dear Jack Johnson Dear Jack Johnson.
    Dear customer- Dear buyer.
    Gentlemen- Lord.

    And here are examples of introductory phrases in a business letter (to use links to previous correspondence; to indicate how you learned about the recipient; to communicate the reason for writing the letter, etc.):

    Business letters are usually always formal and the tone of the letter should always be polite.

    IN letters of inquiry always used modal Verbs to make the request as polite as possible.

    For example, it is incorrect to write: "I want you to come to our office on Wednesday". Instead, write: “Would you be able to come to our office on Wednesday?”

    Letters of Complaint should also be polite and not overly emotional.

    For example, if there was an untimely delivery and it delayed the production lines, then it would be correct to write: “The delivery was six days late and that caused severe disruption to our production.”

    If you report bad news or apologize, you need to very politely and tactfully indicate the causes of the problem.

    You can use expressions: "I regret to inform you", "Unfortunately" or "I'm afraid that".

    • Specify your goal.

    The purpose of your appeal in English in a business letter should be indicated in the first paragraph, and then write the main idea.

    Almost every one of the following sentences in the example has 3 similarities:

    • They explain the main point. Each answers the question: "What is it?".
    • They are concise and not rude.
    • They contain positive words: “thank you”, “please”, “pleased”, “appreciate”, “thank you”, “congratulations”, “success”, “endorsement”, etc.:
    As per our phone conversation …
    In continuation of our telephone conversation
    I am writing to provide the information you have requested.
    I am sending you the information you requested.
    It was a pleasure meeting you at the meeting/conference last Monday.
    It was a pleasure to meet you at the meeting/conference last Monday.
    Thank you for writing to us about your experience in our research center last week.
    Thank you for writing to us about your experience at our research center last week.
    I am happy to write to confirm our agreement about the summer workshop.
    I am glad to write about the confirmation of our agreement with you regarding the summer workshop.
    Thank you so much for contributing to our auction.
    Thank you very much for your contribution to our auction.
    I am applying for graduate schools in marine biology, and I would be very grateful if you would write a letter of reference for me.
    I am applying for a PhD in Biology marine environment", and I would be extremely grateful if you would write letter of recommendation for me.
    Thank you for writing to ask about attending the conference in Baltimore. I wish I could approve your request.
    Thank you for your letter regarding the conference in Baltimore. I would like to approve your request. Unfortunately, ...
    Please accept my apology for missing the meeting yesterday. I am very sorry that I was unable to attend.
    Please accept my apologies for the missed meeting yesterday. I am very sorry that I was unable to attend.
    Congratulations on successfully passing your bar exam. You are now officially an attorney!
    Congratulations on successfully passing the exam. Now you are officially an authorized person!
    I fully meet or exceed the requirements of the Business Analyst III position, and I am pleased to apply for it.
    I fully meet or exceed the requirements for a Category III Business Analyst and I am delighted to be able to apply for this position.

    10 types of business letters

    • Commercial letter. sales letter.

    Such letters include appeals, detailed description benefits for the reader, sequence of actions, and phone numbers or a link to the site.

    • Letter of instruction (letter of order). order letter.

    Order letters are sent by consumers to a manufacturer, retailer, or wholesaler to order goods or services.

    A formal letter in English should contain information about the model number, product name, desired quantity, and expected price.

    Payment information is also sometimes included in the letter.

    • Letter of complaint (complaint). Complaint letter.

    Be direct but tactful, and always use a professional tone if you want management to hear you.

    • Dispute Resolution Letter. Adjustment letter.

    Such a letter is usually sent in response to a claim or complaint. If the situation is in favor of the client, then start the letter with this news.

    If not, keep it factual while remaining polite. Let the client know that you understand their complaint.

    • An inquiry. Inquiry letter.

    Query letters ask a question in order to obtain information from the recipient. When composing this type of letter, keep it clear and concise - list only the essentials you need.

    Be sure to include your contact information so that it is easy for the reader to respond.

    • Reminder letter. Follow Up Letter.

    It could be a sales team thanking a customer for placing an order, a businessman reviewing a meeting, or a job seeker asking about the status of their application.

    Often these emails are a combination of a thank you note and a sales letter.

    • Letter of recommendation. Letter of recommendation.

    Potential employers often ask candidates for such letters before hiring them.

    This type of letter is usually a review from a previous employer (or employee) about the applicant from a professional point of view.

    • Confirmation letter. Acknowledgment letter.

    Confirmation letters act like regular receipts. Companies send them to inform the recipient that they have received a previous message with information, documents or other materials, previous agreements, intentions, etc.

    An acknowledgment letter is a sign of deep consideration and respect for the recipient, but the action itself may or may not be taken.

    • Covering letter. cover letter.

    Such letters usually accompany a package of documents, a report or other goods. They are used to describe what is included in the package, why, and what (if necessary) the recipient should do.

    Cover letters are usually quite short and concise.

    • Resignation letter. Letter of Resignation.

    When an employee plans to finish his job, a letter of resignation is usually sent to his direct manager, notifying him of the last day of work.

    Often, the employee also explains in detail the reason for leaving the company.

    Business letter writing tips

    • When writing your letter keeping it simple is important And purposefulness so that the meaning of your letter is clear.
    • Use simple and concise words instead of ingrained ones.
    • The best way to start a letter is specify the target at the very beginning. This is called the direct approach, and it sets the tone for the letter's follow-up text by capturing the reader's interest.
    • However, if your letter delivers bad news, direct approach is inappropriate. Instead use indirect , pointing out bad news in the second or third paragraph of the letter.
    • The greeting in a business letter and the introductory part of the letter should be polite. Always pay attention to the efforts and feelings of the reader.
    • After the introduction, you must specify the details of the problem.
    • Specify the necessary information about the problem and the solution.
    • Inform the reader of the reasons for the decision.
    • Observe single spacing and leave double spaces between paragraphs, align your letter to the left (block style - alignment of lines to the end to the left). Stick to short sentences and clear paragraphs.
    • Be frank And respect time your reader: your reader is busy, so get straight to the point without "water".
    • Use Arial, Times New Roman, Courier New, or Verdana fonts. Font size should be 10 or 12. Use 2.5 cm or 1 inch margins on all four sides.
    • Always bet advantages of readers over their own. Instead of talking about what you expect from them for yourself, point out what you can offer them.
    • Be careful And attentive with the recipient's name and company name.
    • Make your tone conversational but professional; don't be overly formal.
    • Avoid jargon, self-confidence, arrogance and bragging.
    • Use the active voice and personal pronouns in your letter.
    • Always end your letter a request for action.
    • Leave a blank line after the greeting and before the closing part. Double indent between the last sentence and the end of the letter.
    • If necessary, leave 4 or 5 indents for your handwritten signature.
    • Business letters should always be printed on white A4 paper, not colored paper or any personal stationery.
    • Finish your letter in a professional and polite way.

    Once again, do not forget double-check the letter for errors (at least 2 times).

    Benefits of Email

    Writing a business email is much faster and easier than usual. However, some messages may not open and this is a minus.

    If you want to be sure of the delivery of your appeal, then do not forget to control the process and check the box with a return notification.

    Depending on who you are writing to and why, you may need to send a letter with a live signature, certified by documents with a seal (although no one canceled the scanned copy). Then, of course, the choice is obvious.

    But remember that email is about saving money (it's basically free, while you have to pay for postage (and even stamps) for a regular business letter) and saving the environment, unlike letters that require the consumption of paper. Remember the trees!

    And don't forget our special course « Business English”, where you can clarify all the nuances you do not understand related to formal English directly from an experienced teacher. Take your chances and be acknowledged!

    Business letter ending

    In the last paragraph of your artwork, write:

    Please feel free to contact us in case you have any questions.
    Contact us if you have any questions.

    Or the following expressions, if you are attaching additional documents, photographs:

    « I am enclosing… " or " Please find the enclosed/attached …»

    The completion of the letter primarily depends on your relationship with the addressee. Use " Yours faithfully" if you don't know the person you're addressing, and " Yours sincerely” - for recipients whom you know well. And do not confuse! Since your sincerity is for stranger can be quite suspicious and cause embarrassment.

    For less formal letters, you can use: " best regards" or " kind regards". At the end of the letter you need to put (your signature) name and position.

    We remind you to check your letter for errors before sending!

    Examples of expressions at the end of a business letter:

    Sincerely(Cordially);
    Sincerely yours(Yours sincerely);
    Regards(Sincerely);
    best(All the best);
    Best regards(Sincerely);
    kind regards(Best wishes);
    Yours truly(Yours sincerely);
    Most sincerely(Cordially);
    Respectfully(Sincerely);
    Respectfully yours(With perfect reverence);
    thank you(Thank you);
    Thank you for your consideration(Thank you for your attention).

    After that, put a comma, and write your data from the new paragraph:

    Name
    email address
    phone number

    If you are informing your colleague about the status of an ongoing project, then a formal conclusion will not be entirely appropriate (although many simply prescribe it by default); and if you, for example, enter the struggle for the purpose of moving up the career ladder, then it will definitely be required.

    And no "Later", "Thanks", "TTYL", "Warmly", "Cheers" and similar colloquial words! You will not be understood.


    Example phrases for ending a business letter

    If you require any further information, feel free to contact me at any time. / Should you need any further information, please do not hesitate to contact me at any time. / If you have any further questions, please do not hesitate to contact me.
    If you need additional information, please contact us at any time.
    I look forward to your reply. / I look forward to hearing from you.
    I am looking forward to your reply.
    I look forward to seeing you.
    I look forward to seeing you.
    Please advise as necessary.
    Make your recommendations as needed.
    We look forward to a successful working relationship in the future.
    We are looking forward to successful cooperation with you in the future.
    Once again, I apologize for any inconvenience.
    Once again, I apologize for any inconvenience.
    We hope that we may continue to rely on your valued custom.
    We hope we can count on your valuable orders.
    I would appreciate your immediate attention to this matter.
    I would be grateful for your direct attention to this issue.
    I await your reply with interest.
    I await your reply with interest.
    We look forward to building a strong business relationship in the future.
    We are looking forward to building a strong business relationship with you in the future.
    I look forward to our meeting on the 7th of October.
    I look forward to our meeting on October 7th.
    Thanks for your extremely helpful attention to this matter.
    Thank you for your extremely helpful attention to this matter.
    Thanks again for your attention, consideration, and time.
    Thanks again for your attention, consideration and time.
    It's always a pleasure doing business with you.
    It's always a pleasure to do business with you.
    Thanks again for sharing your expertise in this matter.
    Thanks again for sharing your experience on this matter.
    I am looking forward to getting your input on this issue.
    I look forward to your input on this issue.


    Cliches of business letters

    Due to the special format of this article, the intervals between paragraphs described by you are not observed. We hope you will forgive us this nuance.

    • Introducing a new employee. Introduction of a new colleague.

    I want to take this opportunity to inform you that will soon be joining us as the in the . will be taking over from and will begin work on .

    Has been the of the at for years and we are delighted that has decided to join our company at this stage of our development.

    Is a person of and I have no doubt will contribute significantly to all aspects of our work here.

    I hope all of you will try to make feel welcome here as becomes accustomed to a new position.

    Sincerely yours,

    • The first reminder of non-payment. First reminder of an unpaid invoice.

    I am writing to remind you that we have not yet received payment for invoice for , due on . I am enclosing a full statement of your account as of and a copy of the invoice.

    We’re sure that this is an oversight on your part, and would appreciate your prompt attention to this matter. If your payment is already in the mail, please disregard this letter.

    Should you have any questions about your account, please do not hesitate to contact me.


    Examples of a business letter in English

    The following two examples differ in email headers. This is due to the fact that companies have the right to make small changes in the format for their convenience. Both options are considered acceptable.

    First example.

    Company letterhead

    Students Of The Future Co.
    610 Fountain Ave
    Burlington, NJ 08016

    June 6, 2018
    Burlington Township Student
    street address
    City, State Zip

    Use this sample letter as a template to help you complete your activities throughout this course. I have purposely set up the spacing and content to make it easier for you to delete existing text and replace it with the content that you need to use. Please be sure to use all the tools provided to you, so that you are more efficient with your work.

    Be sure to copy down the text boxes I have provided, they may be helpful when you need to compose different types of business letters. Be sure to save this document as: Letter Template.

    Business Ed. teacher

    *Enclosure* (if needed)

    Second example.

    Organization letter head

    March 16, 2016

    Mr. Ernie English

    1234 Writing Lab Lane

    Write City, IN 12345

    Dear Mr. English:

    The first paragraph of a typical business letter is used to state the main point of the letter. Begin with a friendly opening; then quickly transition into the purpose of your letter. Use a couple of sentences to explain the purpose, but do not go into detail until the next paragraph.

    Beginning with the second paragraph, state the supporting details to justify your purpose. These may take the form of background information, statistics or first-hand accounts. A few short paragraphs within the body of the letter should be enough to support your reasoning.

    Finally, in the closing paragraph, briefly restate your purpose and why it is important. If the purpose of your letter is related to your employment, consider ending your letter with your contact information and title if it is not included on letterhead. However, if the purpose is informational, think about closing with gratitude for the reader's time.

    Lucy Letter
    President


    Conclusion

    Here you are in the know! Now you can try to get a job in a variety of foreign companies, beautifully declaring yourself and your skills, intentions and achievements in an appropriate official letter in English. And may luck smile upon you!



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