There is no sound on a Windows 10 laptop. Troubleshooting sound settings

With the free upgrade to Windows 10, millions of PC users have replaced their old operating system. This type of update allowed many users to appreciate all the benefits of the new Windows 10. But as history shows, all new Windows operating systems are not without problems. After upgrading or completely installing Windows 10, many users experienced sound stoppage on their computer. In this material, we will describe in detail what problems with sound may occur in Windows 10, and also describe ways to solve these problems.

The easiest method to solve the problem when the sound disappears in Windows 10

Windows 10 can automatically fix sound problems when it stopped working. You can resolve this issue by using the Diagnostics and Troubleshooting Wizard. This master is troubleshooting utility. You can launch this wizard by right-clicking on the standard volume control icon, which is located on the taskbar in the notification area.

Now in the context menu that appears, you need to select the “” item, which will launch this wizard. After launch, the wizard will immediately run diagnostics, which should identify and fix the sound problem.

In our case, the test wizard found a problem with the disabled sound card and we were able to fix the problem.

This wizard often helps users out when there is no sound on the PC.

No sound in playback devices after installing updates

Very often, users with Windows 10 OS encounter a problem when Multimedia speakers and headphones do not play sound after installing updates. In this situation, the strange thing is that sound is not supplied to multimedia speakers and headphones, and the operating system still does not see problems. For example, if the OS was able to detect that there is no sound on the PC, then on the taskbar in the notification area you can see a corresponding icon that notifies you that there is no sound.

In this same situation, everything is fine with the icon. If we go to the device manager, we will find that the sound card has the name “ High Definition Audio enabled device».

If the sound card driver is installed normally, then in its name in the device manager you will definitely find a prefix indicating the supplier of the sound processor. For example, sound cards from Realtek have names in the task manager " Realtek High Definition Audio" In our case, there is no such prefix. Typically, this situation occurs due to downloaded drivers in place with Windows 10 updates, which the system installed incorrectly or the sound card does not support.

Installing drivers from official sources will help solve this problem.

In the next chapter we will look at examples of installing drivers on a laptop and desktop computer. We hope this chapter will answer our readers why the sound does not work after updating Windows 10.

Clean installation of drivers on the sound card

Windows 10 cannot always find drivers automatically for new sound cards in laptops and desktop computers. Ten may also incorrectly install drivers downloaded from Windows Update. Therefore, in this example we will show how to install new drivers for a desktop computer and laptop from scratch.

For the desktop computer example, we will use a PC, which is based on a motherboard MSI A88X-G43. This motherboard has a sound card that is based on a chip Realtek ALC892. You can download the driver for this chip on the official website of the motherboard manufacturer www.msi.com. In our case, the driver is a 64-bit version for Windows 10 64 bit. After downloading the driver installer, run it.

Installing the driver from Realtek is very simple and comes down to a few clicks of the Next > button.

After installation, the installer will prompt you to restart your computer, which we will do.

After restarting the PC, an icon will appear in the notification panel.

Using this icon you can go to “ Realtek HD Manager", where you can fine-tune the sound card.

Installing the driver on a laptop is almost identical to the first example. For example, we will use a laptop Acer Aspire V3-372. This laptop also comes with a sound chip from Realtek. You can download the driver for this laptop at www.acer.com/ac/ru/RU/content/drivers. After downloading, we will also launch it, as in the first example.

Having launched the installer, the same window will appear in front of us as in the first example. The process of installing a laptop driver in our case is identical to that of a desktop computer. If the sound stops working on chips not discussed in this chapter, then the principle of installing a driver on them is as similar as possible to the examples discussed.

Even for a stationary PC and laptop, these methods of solving the problem can help when no sound:

• If there is no sound on your PC due to the driver's fault, then this problem can often be solved complete driver reinstallation.
• When searching drivers for an old PC, the user often encounters a situation where his no for Windows 10. Many manufacturers often abandon old PCs and do not update drivers for them, so they are not available for new OSes. They can help in this situation drivers designed for Windows 7 and 8. The only thing you should pay attention to in this case is the bit depth of the OS for which this driver is intended.
• If you downloaded or found it on disk very old driver, then it will not be able to be installed since it does not support Windows 10. In this situation, it may help running the driver installer in OS compatibility mode for which it is intended.

Correcting playback device settings in Windows 10

Windows 10 has many options that improve audio performance. But if your PC is already quite old, then it may abyss sound, just because of these improvements. To fix the problem where the sound disappears, these enhancements need to be disabled. To do this, let’s go to the “ Sound", which is located on the control panel. You can quickly open this snap-in using the program “ Execute", typing the command mmsys.cpl in it

In the window that opens, find the default audio playback device and right-click on it. In the context menu that appears, let's go to the properties of this device. The playback device can be either speakers or headphones. In the device properties that open, open the tab “ Improvements».

On this tab we are interested in the checkbox with the name “ Disable all sound effects" We need to enable this checkbox and click the Apply button to save the settings. After completing these settings, check your speakers and speakers for sound.

Even in Windows 10, users can watch hoarse sound in headphones or automatic volume reduction. This is also related to the options, which in this case should improve the quality of communication when talking via a PC. Disable these settings can be done through the same add-in in the control panel " Sound" Therefore, let’s open this control panel add-in and go to the “ Connection».

On this tab you need to select the radio button " No action required"and confirm saving this setting with the Apply button. After making these adjustments, playback quality should improve.

Let's sum it up

In this material, we tried to outline all the ways to solve problems when the sound stopped working in Windows 10. In addition to software problems with sound playback, the user may also encounter faulty headphones and multimedia speakers. It’s quite easy to check this problem by taking working speakers or headphones from another PC.

Also Incorrect connection of headphones and speakers to the front and rear panels may be a consequence of when the sound stopped working. There are also quite often cases when the sound stops working when connected to the front panel. This is usually due to incorrect connection of the front panel to the motherboard or incorrect wiring of the front panel. We hope this article will allow you to solve the problem when there is no sound in Windows 10, and you will be able to listen to your favorite song or watch a new movie normally.

Video on the topic

Windows users often encounter a problem: suddenly the sound on the computer disappears completely or distorted sound appears that hurts the ear. How to return everything to its place as soon as possible? What causes such problems on a PC?

What to do if there is no sound on Windows 10

There are many reasons for sudden loss of sound. Before performing the steps described below, you must first make sure that your speakers or headphones are working properly: if possible, connect them to another gadget, for example, a smartphone. If everything works, proceed to follow the instructions.

Adjusting the sound volume

The user may not hear the sounds of the system due to the fact that the operating system is currently set to the minimum volume level. The sound can also be turned off. This problem has a very simple solution:

1. Pay attention to the lower right corner of the display. Among the icons in this area, find the icon in the form of a loudspeaker. Its name is “Speakers”. Click on it with the left mouse button. Click on the loudspeaker icon located next to the clock and date in the lower right corner of the screen
2. If there is a cross next to the icon, it means that the sound was accidentally turned off. Enable it in the panel that appears.
3. To do this, press the slider with the left key and hold your finger on it. Move the slider to the right to the desired volume level, but we recommend doing the maximum and checking the sound right away. If there is no cross, try first lowering the volume by moving the slider to the left, and then increasing it again.
   Move the slider to the right to increase the volume
4. If the sound is barely audible, right-click on the same “Speakers” icon. In the list, click on the first item “Open volume mixer”.
   In the context menu, click on “Open volume mixer”
5. Check the volume level for individual utilities that are currently open on your PC. The browser volume can, for example, be much lower than the system sounds. Set it to maximum and make sure that the sound now works as before.
   Increase the volume for each type of sound

Running the troubleshooter

Perhaps there was some kind of isolated failure in the system - which is why the sound disappeared. In this case, simply restarting the device through the Start menu can help. If it doesn't give any results, run the special Windows tool to fix audio problems:

1. Right-click on your speakers icon again. This time, opt for the last option, “Troubleshoot audio problems.”
2. The system will immediately begin to look for existing problems. Wait a bit.
   Wait until the system detects sound problems on your PC
3. The tool may find some problems. The message will include specific recommendations to resolve the problem. They can be different (depending on the cause of the problem). Follow the recommendations. For example, the tool might tell you to simply turn up the volume. Use the instructions described in the previous section of this article.
   Troubleshooter asks to increase audio volume in mixer
4. Click on "Next". The tool will continue to look for problems.
   The tool can detect other problems that are related to the lack of sound
5. The tool can also detect a problem with the audio driver. In this case, you will be prompted to reinstall it. Click on “Play test sounds”.
   Click "Play test sounds"
6. The system will try to play sounds. Depending on their quality, select a rating in the next window. If it was difficult to hear or there was no sound at all, the system will reinstall the driver. After that, restart your PC and check the sound. If the sound was good, the OS will continue to use the current driver.
   Rate the sound the system just played
7. After checking and performing troubleshooting steps, the tool will provide you with a short progress report.
   Check out the tool's progress report: it will contain information about detected problems and their solutions

Absence or irrelevance of the driver

A common reason for no sound is an out-of-date audio driver. In this situation, it is necessary to update it to return the sound. This can be done in a standard Windows window called “Device Manager”, through special update utilities, for example, DriverPack Solution, DriverBooster, SlimDrivers and others (download them only from official sources). It is also possible to download audio drivers from the official resource of your PC manufacturer. Let's look at installing new drivers using the example of a laptop from Asus:

1. In any browser we will open the official Asus company page. In the upper right corner, click on the magnifying glass icon and begin entering the model name in the line. Our device is called X555UB. Click on the desired model in the search results.
   Enter the name of your PC model in the search bar
2. Switch to the third tab “Support”.
   Switch to the "Support" tab in the upper right corner
3. Now we need the first section “Drivers and Utilities”. We left-click on it.
   Go to the “Drivers and Utilities” section to open the list of available “firewood”
4. In the drop-down menu, select your OS version. In most cases this is a “ten”. Don't forget about the bit depth - it also needs to be taken into account.
   Select your operating system from the drop-down menu
5. We are looking for Audio in the list. The driver will be located almost at the very beginning of the list. Click on the corresponding blue “Download” button and wait for the download to complete - it will take some time depending on the speed of your Internet.
   In the list of available drivers, find Audio
6. Launch the downloaded archive with the audio driver suitable for your model. We find in it a file called Setup.exe - an installation document.
   In the downloaded archive, find and run the Setup.exe file
7. Click “Yes” to launch the installer and allow it to make changes to the device.
   Click on "Yes" to allow the driver installer to make changes to your PC
8. Click “Next” on the initial screen of the audio driver installer.
   In the initial installer window, click “Next” to proceed to the next instructions
9. Click on “Next” again to begin removing the previous driver.
   First, the installer will remove the old driver, and after restarting the system, install the new one
10. We are waiting for the uninstallation procedure of the old driver to complete.
    The installer will take some time to remove the old audio driver
11. After this, we immediately reboot the system through the appropriate item in the installer window.
    Check the box next to “Yes, restart your computer now” and click on “Finish”
12. After restarting the PC, the new driver will be installed automatically.

Video: how to update the audio driver for a Realtek sound card

Rolling back or uninstalling sound drivers

If you have problems with sound after any updates to the system, in particular, an audio driver update, the driver may have been installed incorrectly or it turned out that it does not suit your equipment for sound playback. In this case, it is recommended to roll back the sound “firewood”:

1. First, call up the necessary window - “Device Manager”. In the tenth version of Windows, this is easiest to do: right-click on the “Start” icon and select the appropriate item from the list.
   From the Start button context menu, select Device Manager
2. If the Start context menu does not appear, use the Search panel (the magnifying glass icon on the Taskbar). Start typing a query corresponding to the name of the window - the system will immediately begin to select options for you. Click on the desired result.
   You can open Device Manager through the Windows Search panel.
3. In the list of hardware parts we find the item “Sound, gaming and video devices”. Open it by double-clicking with the left mouse button.
   In Device Manager, expand Sound, Game, and Video Devices.
4. Right-click on Realtek High Definition Audio or another that matches your audio equipment, for example, Conexant SmartAudio HD. In the gray menu, click on “Properties”.
   Open driver properties using the context menu
5. In the second section “Driver”, click on the “Roll Back” button if it is clickable. If not, then this option is not currently available to you.
   If the “Roll Back” button is not clickable, it means that you will not be able to return the previous version of the driver
6. The system will roll back the driver to the previous version. After that we check the sound. If it does not appear, remove the device through the same context menu, which is called by right-clicking.
7. Now, on the top panel, click on “Action”, and then select “Update hardware configuration” - the driver will appear in the list again. We check the presence and quality of sound again.
   Click on “Update hardware configuration”

Viral activity

Problems with system components can be caused by malware that has previously settled on the device despite the presence of antivirus utilities. There may be problems not only with sound - there will be a general “slowdown” of the OS.

To rule out this explanation or, conversely, to make sure that the problem is a virus, conduct a full scan. You can use either a third-party antivirus or the built-in standard one - Windows Defender. Let's look at checking and treatment using his example:

1. Launching Defender is very simple: it always runs in the background, so its icon is in the Windows tray. Open it and find an icon in the form of a white shield.
   Find the white shield icon in the Windows tray and left-click on it once
2. In Protection Center, open the “Virus and Threat Protection” section.
   Click the Virus & Threat Protection tile
3. On the next page you can start a quick check, but unfortunately it may not give any results. It is still recommended to use a full scan, so click on the “Run a new extended scan” link.
   Give preference to advanced scanning, which will definitely help neutralize the virus
4. Now choose one of three types. The custom scan will search for viruses in specific directories that you specify yourself. Windows Defender Offline will scan for approximately 15 minutes, but the system will have to restart. This option is suitable for removing threats that are best at camouflage. The first item - “Full scan” - will take a lot of time, but at the same time you can continue to work on your PC without worry. After selecting, click on the “Scan now” button.
   Select "Full Scan" if you are not concerned about the time the scan will take and if you want to work on your PC during this time
5. We are waiting for the virus scanning process to complete. The system will present you with a report: if malicious files are found, you will be given the right to choose the action that will be performed with this file. Select deletion. After that, restart the device and check if the sound works. If necessary, update the PC configuration (removing and restoring the driver) using the instructions in the previous section of this article.
   Wait for the system virus scan to complete

Enabling or restarting a service

The system service that is responsible for sound operation may be deactivated for some reason. If it is disabled, the sound, of course, will not work. You can activate it in a special window:

1. We call it on the display through the “Run” window: immediately click on the two buttons Win and R, and in the field we paste or type the code services.msc ourselves.
   Write the command services.msc in the “Open” line
2. Another way is the “Search” panel. Click on the magnifying glass on the “Taskbar” (usually it is located next to the “Start” button). We write the request in Russian - “Services”. Click on a section in the search results. Enter “Services” into the search bar
3. On the right side of the window, look for the Windows Audio item. If this service is disabled, there will be a “Run” link in the middle part of the window. Click on it - it will start working in a few seconds.
   Using the "Run" link you can activate the Windows Audio service
4. After that, double-click on Windows Audio to open another window. If this click does not work, right-click and click on “Properties”.
   Click on "Properties" in the Windows Audio context menu
5. In the new window, we need a “Launch Type” drop-down menu. In it we select “Automatic” so that the service starts working immediately when Windows boots. Checking the sound.
   For the “Startup type” parameter, set the value to “Automatic”
6. After that, also make sure that three more audio-related services are running on your PC: Media Class Scheduler, Windows Audio Endpoint Builder, and Remote Procedure Call. For all of them you need to set the value “Automatic” for the “Startup type” parameter.

Video: How to start the Windows Audio service

Wrong speaker format

The sound may disappear if you install the wrong speaker format. Switching it will help correct the situation:

1. There are also two ways to open the desired window. Call the “Run” panel again (via the Win + R combination): write or paste the request mmsys.cpl into it, and then execute it using the OK button.
   In the “Open” line, write the code mmsys.cpl and click on OK
2. The second method is as follows: right-click and in the list on a dark background, click on “Sounds”.
3. In the Sound window, we need the first tab. Right-click on “Speakers” and immediately select “Properties” from the menu. Another way is to double-click on the “Speakers” item or a special button under the panel on the right.
   In the context menu of the “Speakers” item, select “Properties”
4. In the next window with speaker properties, go to the penultimate section “Advanced”. In it, in the drop-down menu, select the format suitable for your speakers (if it was 24 bits, check one of the items with 16 bits). The “Check” button will help you decide on the formats.
   Choose the sound format that suits your speakers or headphones
5. Also uncheck all the boxes in the “Exclusive Sound” section.
   Disable all options under Exclusive Mode
6. Once configured, apply the changes using the button in the lower right corner and click on OK.

Deactivating sound effects

Your audio output device may not work when sound effects are enabled in your speaker settings. To disable them, do the following:

System recovery or reinstallation

If none of the above methods solved your problem, try restoring your system. First, let's look at how to use a restore point, if you have one on your PC:

1. To start recovery using a point, we need the System Properties window. There are several ways to open it. The fastest way is through the Run panel. Hold Win and R, paste the systempropertiesprotection code and press Enter.
   Paste the systempropertiesprotection command into the field and click OK
2. If it doesn’t work, open the “Control Panel” through the “Start” menu and find the “Recovery” section there.
3. You can also use Windows Search. Use one word “Recovery” as a query.
   In the search bar, type the query “Recovery”
4. Now click on the “Restore” button.
   In the “System Properties” window, click on the “Restore” button
5. On the tool's initial screen, select either the most recent point (recommended value) or check the box next to the second point to choose a state from the list yourself.
   Select the last restore point or check the box next to the second item
6. In the latter case, select a state in the list that appears and click “Next”.
   Select the required restore point from the list
7. Before doing this, you can also familiarize yourself with the list of components that will be restored.
   The tool can show which programs and drivers will be affected by the rollback
8. Now click on “Finish” so that the tool starts restoring the operating system to the previous version - the state when sound was present on the PC.
   Confirm the restore point by clicking “Finish”
9. Confirm your intention to restore by clicking on the “Yes” button. The preparation process for the procedure will begin immediately. After this, the PC will immediately reboot - you will not be able to work on it. All that remains is to wait for the procedure to complete. After that, check the sound.

If you previously made a backup copy of your operating system, you can restore it using it:

1. Restart your device. When it starts to turn on again, hold down the key called F8. On the blue screen, click on the “Recovery” button.
2. Select your keyboard layout.
   Select your keyboard layout option
3. In the next window, click on “Diagnostics”, and then on the “Advanced options” section.
   In the “Diagnostics” section, open the “Advanced parameters” block
4. Now select the System Image Restore tile.
   In "Advanced Options" select "System Image Restore"
5. The OS will perform the preparatory stage. Wait for it to complete.
   Wait for preparations to restore the system from the image to complete
6. Select your account from the list if there are several. If necessary, enter the password for it.
   Select your “account” and enter its password, if you have one
7. You will see a step-by-step wizard for restoring Windows from a system image on the screen. The tool will default to the last image created. If you want to install another file, manually specify the path to it. Click “Next”.
   Select the latest image or specify the path to the image stored on your disk yourself
8. Click “Next” again in the next window.
   Click “Next” to proceed to starting the recovery
9. The tool will tell you the date and time the image was created from which the system will be restored. Click on “Done”.
   Click on the “Yes” button and wait for the tool to finish restoring
10. Click on “Restart now” so that your PC will restart and all changes will take effect.
    Click on "Restart Now" to restart your device

If you don't have a restore point or backup, your only option may be to reinstall the operating system. If you are a beginner, it is not recommended to do it yourself - contact specialists at a computer service center.

What to do if the sound on Windows 10 wheezes or automatically changes volume

There may be sound on the computer, but its quality may not please the user: wheezing, interruptions, and random changes in volume can be heard. What to do in these cases? You can use some of the solutions from the previous sections of this article, such as disabling sound effects, updating drivers, and restoring the system using a point or backup. The first two will be effective for constantly changing volume. Recovery will be a universal method for most problems.

Solving the problem using the Command Line

If the sound on your computer is wheezing, follow these steps:

Settings in the “Communication” tab

In the “ten”, by default, a function is activated to reduce the volume of sounds played on the PC when using the device as a phone, that is, for conversations. In some cases, the option may not work correctly. As a result, the sounds on your device are muffled even when you are not using it as a mobile device. In this case, you can do the following:

1. Through the “Run” window (Win + R combination) and the mmsys.cpl command, open the “Sound” panel on the display. You can also open it through the “Control Panel”.
   Open the Communications tab in the Sound window
2. Set the last value to “No action required” and click “Apply”. Check the sound.
   Set the value to “No action required” and click on “Apply”

Flash Player Update for Browser

If you are listening to music or watching videos through your browser and the sound is constantly interrupted, it may be an outdated Flash Player. Despite the fact that this technology is now being replaced by HTML5, there are still sites that run on the Flash Player component. We'll tell you how to update it in the instructions:

1. In the browser in which you listen to the audio recording, open the official Adobe Flash Player resource. Select your OS type in the first drop-down menu - Windows 10/Windows 8.
2. In the second step, choose one of the player types depending on your browser. Before downloading, make sure that in the middle part of the page you do not have a checkmark for installing additional software, in particular McAfee antivirus. Click on "Download".
   Select your OS and browser type and click on “Download”
3. Now wait a while while the browser downloads the installation file.
   
   Open the downloaded file through the "Downloads" panel
4. In the installer window, check the box next to “Allow Adobe to install updates” or, as a last resort, select the second option with notifications about the need for an update. Click on "Next".
   Select the first or second value and click “Next”
5. Wait again for the download and installation process to complete.
   Wait for Adobe Flash Player to install on your PC
6. Click “Finish” to close the installer window.
   Click “Finish” to close the installer window
7. In the browser that is installed on your system as the default browser, a thank you page will open for downloading and installing the component. Check whether the sound on your PC works well.
   A page with thanks from the developers for installing Adobe Flash Player will open in the browser.
8. If this does not help, update the browser itself, if the sound is played poorly only in it. This can be done through the “About the Browser” section, which can be found in the program menu itself.
   Find the “About Browser” section in your browser menu.
9. The utility itself will begin searching for available updates and download them if necessary. Wait for the procedure to complete - it will take a minimum of time. If there are no updates online, the browser will report that the current version of the program is currently being used.
   In the “About the Browser” section, the program itself will begin searching for updates and, if available, install them on its own.

Video: How to update Flash Player

Heavy load on the processor or other hardware components

If your audio is stuttering on your PC, it may be due to excessive load on your hardware resources. The processor may not have time to process all the tasks assigned to it. In this situation, you need to reduce the load by disabling unnecessary programs and processes:

If you suddenly lose sound on your PC, the first thing you need to do is make sure that the volume is at maximum and then run the troubleshooter. Check if the appropriate audio service is enabled on your device. Update your audio drivers or rollback them if problems arise after updating them. Setting the speakers to a different format and turning off all sound effects may also help. Check your PC for viruses and if there is no result, restore the system using a restore point or OS backup. If the sound quality deteriorates, run special codes in the “Command Line” and update the programs for sound playback.

As soon as the official release of the “ten” took place, almost every owner of previous versions took advantage of the free update opportunity. Actually, users got a lot of pleasure from the long-awaited version, especially since the update did not cost them anything at all. But the system is by no means free of glitches, and soon active users began to feel this on their devices. One of these errors is loss of sound.

Of course, the latest version of Windows is still very young in the eyes of users, so there are not many people who know how to solve this or that problem. Thus, only expert advice is needed. Today, our website will be a virtual wizard for you who will help you fix the problem and return the system to “voice.” So, what to do if there is no sound in Windows 10?

Reasons why sound disappears

In general, there are not so many sources of error, so identifying the “hero of the occasion” will probably not be difficult (unless you have a special case). In principle, it may be that the user simply forgot to activate the speakers. This sounds trivial and even funny, but still check the corresponding indicator on the taskbar.

In the end, it might not be you who did this, because quite often relatives or friends ask for the device for a while and can turn off the sound so as not to attract attention to themselves and not disturb the public.

See if all system sounds are activated and if they are at the minimum level.

In addition, the problem may also come from the speakers, or rather from their cable. Also, the headphones may not be completely working. In general, checking this equipment on other devices will not be difficult, at the same time you will know that the problem is definitely not with them.

A very common cause of sound loss is an outdated or malfunctioning driver. In this case, you need to download the appropriate “firewood” for sound from the official resource. We recommend downloading it on official websites, since carrying out this process on other resources may “bring” viruses to the system.

We also draw your attention to the fact that on offsites “firewood” is not located in a separate section, so in order not to torment yourself wandering through the developer’s resource, select the available items in the “Sound, gaming and video devices” option, right-click to bring up the context menu and activate the line “Update hardware configuration”. After installing the update, the problem should be resolved.

There is no sound on the computer - we analyze the system

In general, in order to no longer think or guess what the problem is, we advise you to carry out troubleshooting. If the user already knows about the reason, then this procedure will only confirm the opinion. So, to start the process, right-click on the speaker icon. From the context menu, select the "Detect audio problems" option.

In the event that the system reports the absence of the necessary “firewood”, the algorithm for solving the problem will look very simple. Go to "Device Manager" and select "Sound, game and video devices".

This option will require either updating the configuration or replacing the “firewood” of audio inputs. If there are no names in the dialog box, this means that there are no drivers.

Therefore, you need to install the latest software and reboot the device. Then you can check if everything is ok with the sound.

Setting sound options

If the system analysis does not reveal any faults, then you should use another option in the context menu of the sound icon. We are talking about the “Playback devices” item. After activating this option, select “Speakers” in the first tab of the dialog box that appears. In this subsection, go to the “Levels” tab and look at the positions of the indicators, make the indicators higher if necessary.

It is curious that there may be no sound on the device even when the indicator indicates normal operation. In this case, activate the “Playback devices” option again. In the dialog box that appears, make sure that in the “Speakers” item next to the “Default device” line there is a checkmark.

Once you are sure of this, go to the “Device Manager” and look at the available lines in the “Sound, game and video devices” section. When you see the sound driver there, double-click on it to view the properties. Despite the fact that in the “General” tab you can see a message about normal operation, the problem is still hidden in these parameters, but only in the last tab.

Go to the “Events” tab, where you will see in the description a request about a device installation that was not completed. To complete the process, download the “firewood” for the multimedia controller and carry out the installation directly. After this, the sound indicator will display the truly true state.

For what reasons is there no sound in certain programs?

Quite often, the sound may disappear in any player due to banal incompatibility with the “ten”. To solve the problem, install new codecs, or even better, find another player.

When searching for other relevant programs, pay attention to the characteristics of the player, particularly its compatibility with Windows 10.

In general, among the programs where the sound may disappear, web browsers are also highlighted. This kind of problem is not at all exciting, since we often launch some audio tracks or videos and there’s no way we can do without sound. In this case, experts advise updating the flash player or plugin that is responsible for the sound.

Well, the problem of lack of sound is by no means a new thing for owners of the Windows operating system. It is worth noting that such a problem will be effectively combated only if your “ten” is licensed. If none of the suggested tips helped, then you should contact your nearest service center. In any case, this problem can be solved and we hope that our article will help you fix the problems.

Sound is an integral part of the perception of information when working at a computer. Games, programs, movies - everything that runs on a computer has sound. Working with a number of applications without sound is impossible or simply inconvenient. Sound drivers are installed automatically along with the motherboard software. The Windows 10 operating system automatically installs drivers when you first start the computer, but it does not always do it correctly. Sometimes the sound on your computer may disappear for no reason at all, even if it previously worked normally. In most cases, you can solve a sound problem yourself, and below are ways to do it.

Checking the audio device

Before you begin software setup of your computer, you need to make sure that the lack of sound is not due to a malfunction of the speakers or headphones. Connect another audio playback device to the computer and make sure that it also does not work, or, conversely, try connecting headphones or speakers to a smartphone, tablet or other computer to check their serviceability.

Often the sound disappears for no reason precisely because of a malfunction of the sound playback device. For example, the wire through which the signal is transmitted may fray or break, or the elements on the speaker board may fail due to overvoltage.

If, as a result of the check, it was determined that the sound does not work precisely because of the computer, you can proceed to the next steps of the instructions.

Sound failure due to driver issues

As mentioned above, drivers for setting up sound on a computer are installed along with the motherboard drivers. Even if a sound icon is displayed on the notification panel, it is far from certain that the drivers were installed correctly. When you first start Windows 10, the operating system automatically selects drivers from its library and installs them for all elements of the computer. If after this there are problems with the drivers, they need to be reinstalled to the versions recommended by the manufacturers.

To reinstall the sound drivers you will need:

• On the computer. Determine the model of the motherboard used in the computer. Next, you need to go to the motherboard manufacturer’s website, find your model and download the latest drivers for Windows 10.
• On a laptop. Find out the laptop model, go to the manufacturer’s website and download the necessary drivers.

Note: If you still have a disk with drivers from your motherboard or laptop, you can try installing the software from it. But it is important to understand that during the time that has passed since the purchase of the device, the drivers may have been updated more than once, and the most current version is available on the manufacturer’s website.

Problems with sounds due to incorrect settings

When reinstalling drivers does not help solve the problem with sound playback on Windows 10, you need to make sure that the settings are correct. To check the audio output settings from your computer, you will need to do the following:

After completing all the settings, restart your computer, after which the sound problems should disappear.

Sound card disabled in BIOS

In the BIOS it is possible to disable the sound card built into the motherboard. This may be necessary, for example, if you are using a professional external sound card. When connecting speakers to a computer as standard, the sound card must be activated in the BIOS.

Greetings, dear readers.

You can often find messages on the Internet from users who express their dissatisfaction with the fact that they suddenly lost sound on their Windows 10 laptop. And they have no idea why this happened. Consequently, they don’t know how to deal with the problem. In this case, the disease manifests itself with different “symptoms”. Some have no reproduction at all. For others, only through the front panel. In general, there are many signs. In the article below, I will talk about the most common of them, and also share solutions.

Many people, immediately after they lose sound on their computer, begin to panic. They don't know what to do or how to fix this situation. As mentioned above, the solution directly depends on the reason. But there is the simplest option that will allow you to return everything to its place without careful disassembly. First, download a free antivirus, for example Dr Web Cureit, and scan your system for viruses; if that doesn’t help, you need to do the following:

Updates( )

If problems started after updating the OS, perform several steps:

Driver( )

One of the most common variants of the disease is the absence of sound after updating, restoring, or even a clean installation of the operating system. In this case, most often the corresponding pictogram has a familiar appearance. Going to " device Manager", we find out that here too the icons are in order and in general the whole direction " works as expected».

In this case, the sound card may be called “High Audio...” or something similar. It is this situation that primarily indicates that the system contains incorrect drivers. This can often be observed in Asus laptops, as well as computers with Realtek and VIA HD chips.

The solution to the situation on all devices is to install a normal driver. To do this, you need to perform a chain of actions:

We go to the search engine, where we enter the model of the laptop or motherboard. This can be found in the Everest app or similar. Moreover, initially it is better to go to the official page of the entire device, and not a specific node.

Next, you need to select the appropriate utility in the support section and download it. It is worth considering that it may be for previous versions of operating systems - this is normal. But you can’t confuse the bit depth. It can be viewed in " Properties", when you call them to " Computer».

Installing a new driver.

Unfortunately, this doesn't always help. This way the system shows that the entire process was successful. But in fact, nothing has changed. Why is this happening? This situation is due to the fact that the system decided to leave the previous version, because, in its opinion, it is newer or better. This is indicated by "" in the component properties.

But don't worry, there is a solution:
Right-click on the installer and select “ Properties».
Go to the tab " Compatibility", and select the previous OS version. It could be Win 7 or 8 instead of 10.

The following option may also help:

Services( )

In some situations, audio services may not respond. In most cases, this is due to the activity of viruses on the device. First, download Comodo Internet Security and scan your PC for viruses, if this does not help, based on this fact, the following chain of actions is built:

Solution for Asus laptops( )

Separately, I would like to talk about the solution to the problem on laptops from Asus that have the chip installed Via Audio. It is on such devices that the above problems most often occur. Usually the disease is accompanied by the appearance of an error 0x887c0032. The solution is this:

Let's go to " device Manager" We are interested in the whole point “ Audio outputs and inputs».

We select each line and delete it along with the drivers (of course, if the system offers this).

Let's go to " Sound devices" We do the same. We leave only HDMI. A message should appear saying “ No sound devices installed».

Go to the Internet and download Via Audio from the official Asus resource.

We set compatibility with Win 8.1 or 7. Run as administrator.

Extra options( )

Sometimes users simply forget to view additional settings in the sound menu. And it’s better not to forget about this: