What to do in case of an accident: instructions, phone numbers of the traffic police. What to do in case of an accident Is it possible to call the traffic police

As you know, it is strictly forbidden to perform any actions aimed at moving, or moving the car to the side, or from the roadway. Even though a huge traffic jam accumulates at the same time, it is by no means possible to move cars before the arrival of the traffic police car. It is necessary to call the traffic police squad as soon as possible, the speed of registration of the accident that has occurred and the clarification of all the circumstances of the incident depend on this.

How to call the traffic police in case of an accident from a mobile phone

All car owners know that they need to call the traffic police, but not all of them know how to call the traffic police in case of an accident quickly. On mobile phones, the old number, which has been used since Soviet times - 02, will not work, and the landline phone, in many cases, is far away, and there is no way to call the traffic police on it. All that remains is a mobile phone, but even from it, not everyone knows how to dial the police number correctly.

What number to call the traffic police in case of an accident on the road?

What phone number can be used to call the traffic police in case of an accident? Each mobile operator has its own single rescue service number, MTS and Megafon have 112 and police number 020, Beeline has 911 and 002, but at the same time, the ambulance call is the same - 030. The call for all mobile operators is free. Among other things, the emergency number works even if the SIM card is blocked or completely absent from the mobile phone. Moreover, this number should work even in the absence of a signal from a mobile operator.

If attempts to call the traffic police to the scene give nothing but irritation and annoyance, you should ask one of the drivers of vehicles passing by to report the incident to the nearest traffic police post.

How to act in case of an accident according to the law is stated in the traffic rules (Post. Rights No. 1090 of 10/23/1990), as well as in the Administrative Code of the Russian Federation. These regulations disclose the obligations of a driver involved in a traffic accident and the sanctions that threaten him if they are ignored. How to comply with the requirements in practice, but also not to forget about your rights, how to behave correctly? This and where to call in case of an accident will be discussed.

The first steps in a traffic accident are to stop, turn off the engine and remain calm despite the severity of the situation. Hasty, thoughtless steps taken against the backdrop of strong unrest can only aggravate the situation and lead to conflict with the opposite side.

  1. Turn on the alarm, set the sign of the accident - in order to prevent an additional incident. The sign is placed: not less than 15 m from the car - in populated areas; in other places - not less than 30 m.
  2. Find out if there are injured or deceased people. When these events occur, immediately call an ambulance. How to call an ambulance and traffic police from a mobile phone will be discussed separately.
  3. Call the representatives of the traffic police to fix the fact of the accident. Describe the situation as accurately as possible and list the damage caused. It is not recommended to carry on a conversation with other participants in the accident, as this may entail unreasonable risks. This should be done only when it is possible to file an accident without calling a traffic inspectorate according to the Europrotocol.
  4. Report the accident to the insurance company.
  5. While waiting for the police - take photographs and video recording of the accident site, record the damage on paper, find witnesses, write down their coordinates.
  6. Upon arrival of the police - to help them draw up a correct picture of the incident, which will be reflected in the accident scheme, certificate and protocol.
  7. Carefully study the compiled documentation, making sure it is accurate. If you have any questions, discrepancies in the understanding of certain facts or their omission, inform the traffic police officer about this and record your opinion in the protocol.
  8. Track the entry of data of other participants: full name, address, telephone number, for official vehicles - the name of the legal entity, individual entrepreneur.
  9. Take a certificate of the accident from the traffic police in the form 154 (approved by the Order of the Ministry of Internal Affairs No. 154 dated 04/01/2011), go with it to the insurer to draw up a payment for damages.

How to call

How to call the traffic police in case of an accident from a mobile? - Numbers 911, 112 are dialed from any mobile phone.

The 911 number combines the rescue service, ambulance, police and other similar units in the United States and Canada. Typing it in any state, including in the Russian Federation, the appeal is automatically transferred to the local departments of the relevant structures.

Number 112 is the only emergency number for most European countries. In the Russian Federation, it has been approved at the legislative level since 2008. This number is convenient in that you can call it even with a zero balance, and when the SIM card is blocked, and even if it is not there.

In 2014, the number 1 was added to the emergency numbers. Now they call:

  • to the police - 102
  • in an ambulance - 103

How to call the traffic police when the specified numbers cannot be reached? Mobile call options:

How to call the traffic police at the scene of an accident in Moscow and St. Petersburg? – This can be done by dialing the following numbers:

Phones in Moscow and region.

Phones in St. Petersburg and the Leningrad region.

How not to behave

There are a number of actions that are highly undesirable:

  • Changing the position of the car before the arrival of the police.
  • Leaving the scene.
  • Self-acknowledgement of guilt.
  • Repair of the car before inspection by the appraiser.
  • Drinking alcohol after an accident, even if in small quantities, before drawing up the traffic police papers.
  • Giving commitments in writing.
  • Leaving the opposing side alone with the inspector.
  • In a stressful state and feeling unwell - testifying immediately after an accident.
  • Putting down a signature on a blank form or a blank sheet of paper - with a promise to enter data later or draw a diagram of the incident.

What to do after an accident

After the accident, it is advisable not to waste time and go to the insurer. To claim damages, you need to submit the following documentation:

  1. Application on the letterhead of the insurance company.
  2. Accident notice.
  3. Accident information.
  4. Protocol.
  5. Passport.
  6. Driver's license.
  7. Auto documentation.
  8. Policy.
  9. The conclusion of an independent expert.
  10. Papers reflecting the expenses incurred: on assessment, evacuation, etc.
  11. Details of the recipient of insurance in the banking structure.

On a note! When the assessment is carried out by the insurer's appraiser, he may underestimate the amount of the payment. If you disagree with the conclusions, you can involve an independent expert. When compiling a report, it is advisable to check whether all faults are reflected. The car must be submitted clean for examination - then the small details of the damage will be visible more clearly.

Europrotocol

There are situations when a traffic accident can and should be filed on your own, and not to call the police. Such a novella was included in the traffic rules from 01/01/2015. This is possible when there are no victims and there is agreement between the parties.

When conditions make it possible to dispense with the Europrotocol, events develop according to the following scenario:

  • Transport is removed from the roadway when only it is damaged, and obstacles are created for other cars. Before that, you need to take a photo or video recording to indicate the location of the vehicle.
  • In the absence of disagreements on the subject of determining the guilty person and the list of damage to the car, the accident is recorded independently and the actors are sent to a nearby traffic police post or to the traffic police on duty. There, the emergency is finalized and the necessary documentation is obtained.

There is an option when the participation of the police is excluded completely. This happens when:

  • The accident was made by only two participants;
  • The vehicle does not have a trailer;
  • no injured people;
  • only cars and other property of two participants have damage;
  • all vehicles are insured;
  • only minor damage is present;
  • certificates are not needed to obtain insurance (in accordance with the requirements of a particular insurer);
  • the parties do not have mutual claims and do not intend to apply for compensation due to the insignificance of defects: scratches, abrasion of paint.

On a note! The mutual consent of the participants on the non-claims to each other is made in writing. An accident notification form is filled out, which is issued by the insurer as an annex to the OSAGO agreement.

Amount limits

In order to be able to record an accident in the Europrotocol, it must be taken into account that there are restrictions on the amount of damage.

It is quite possible that it will turn out after the fact that the damage has exceeded the estimated amount of the limit. With such a development of events, the injured party has the right to demand the missing funds from the person responsible for the accident.

An accident on the road is always stressful. But even in such a situation, it is necessary to pull yourself together, remember all the relevant instructions and try to fulfill them.

Although a road traffic accident (RTA) is not a mandatory fact in the fate of a motorist, every driver should know the procedure after an accident. This material will help you figure out who to call in case of an accident and when you can, as well as whether you need to notify the insurance company in which motor third party liability is insured.

How to call the traffic police to the scene of an accident from a mobile phone

The fastest way to notify the traffic police about an accident is to make a phone call. You can call the traffic police from a mobile phone using several phone numbers, depending on the connected mobile operator. Please note that all calls to the numbers below are free of charge.

Table of emergency numbers for calling traffic police:

But the most efficient and effective way to immediately call all the rescue services necessary in a particular case is to call the single number of the rescue service "112". When accepting an application, the operator will clarify all the details of the accident and, based on the current situation, will call representatives of the traffic police, an ambulance, and firefighters to the accident site.

Who exactly calls the traffic police, if he got into an accident on the road, does not matter. This should be done by someone who has the technical ability to do this: a participant in the accident, a witness, a passer-by, any caring person.

First steps in an accident

On how correct the actions of the participants in the traffic accident (or witnesses) immediately after the accident, sometimes depends not only correctness, but also. Therefore, the algorithm of actions to be taken should be known to every motorist. These actions are regulated in the Rules of the Road (SDA) in parts 2.5 and 2.6. Here are the main points of the algorithm for the necessary actions of a participant in an accident (regardless of the degree of his guilt).

After an accident, the driver must:

  • stop the vehicle (TC);
  • turn on emergency lamps on the vehicle, put an emergency stop sign on the road;
  • provide first aid to those who have suffered (if necessary);
  • call the traffic police, ambulance and fire (if necessary). Recall that you can call the listed services by a single telephone number of the Ministry of Emergency Situations "112".

vacate the roadway if the movement of other vehicles is impossible, having previously recorded, including by means of photography or video recording, the position of vehicles in relation to each other and road infrastructure facilities, traces and objects related to the incident, and take all possible measures to preservation and organization of a detour of the scene; write down the names and addresses of eyewitnesses and wait for the police to arrive.

Actions in the event of an accident related to the preparation of an accident report are possible without the participation of representatives of the traffic police. Let's take a closer look at this moment.

How to file an accident without calling the traffic police

It is possible that the traffic police may not be called to the scene of the accident. This moment is regulated clause 2.6.1. SDA:

If the circumstances of causing harm in connection with damage to property as a result of a traffic accident, the nature and list of visible damage to vehicles do not cause disagreement between the participants in the traffic accident, the drivers involved in it are not required to report the incident to the police.

This means that the participants in the traffic accident, by mutual agreement, come to a common opinion that:

  • The vehicle was not damaged or only slightly damaged, and the insurance company will not be sued for damages;
  • the parties have no claims against each other.

In this case, drivers have the right not to record the fact of an accident in the traffic police.

Important: an accident without calling the traffic police is possible only in a situation where no people were injured in the accident.


Citizens in this case have the right to do the following:

  • disperse without official paperwork, i.e.

    not to draw up documents on a traffic accident - if vehicles or other property of only participants in a traffic accident are damaged in a traffic accident and each of these participants does not need to draw up these documents

    (Art. 2.6.1 SDA). In the described situation, the participants in the accident should write oncoming ones. This is necessary so that subsequently the second participant in the accident could not file an application that there was an accident, but;

  • leave the scene of the accident and document the fact of the accident at the police station or at the traffic police post. It must be remembered that before leaving the scene of the accident, you need to fix the location of the vehicle after the accident and the damage caused to the cars on a photo or videotape;
  • draw up documents on a traffic accident without the participation of authorized police officers by filling out a form in accordance with the rules of compulsory insurance

    (Art. 2.6.1. SDA). The legislation allows not to involve traffic police officers in the registration of an accident only if the following conditions are met:

    • no more than 2 vehicles were involved in the accident;
    • the parties to the accident have OSAGO policies;
    • the damage was caused only by this vehicle;
    • drivers have no disagreements about the accident;
    • the damage caused is not more than 50 thousand rubles (Federal Law (FZ) No. 40-FZ of April 24, 2002, article 11.1, clause 4). From 06/01/2018, this amount is limited to 100 thousand rubles. (FZ No. 448-FZ of December 29, 2017, art. 1, part 1, p. “d”).

Fixing the fact of a traffic accident without representatives of the traffic police is a very important event. The layout comes down to . This is a form issued by insurers when concluding an OSAGO agreement, known to motorists as a “Notice of a traffic accident”.

All actions related to the registration of an accident without authorized persons of the traffic police are regulated by Federal Law No. 40-FZ of April 24, 2002 in article 11.1. In particular, the following algorithm is indicated there for participants in the accident:

  • filling out the notification form in 2 copies;
  • sending these forms within 5 days from the moment of the accident by both parties of the accident to their insurance companies. The victim must attach to his copy of the notice a written demand for direct compensation for damage;
  • provision by the participants of the accident of their vehicles for examination at the request of insurers within 5 days from the date of receipt of the notification of this.

How long to wait for traffic police according to the regulations

The new Administrative Regulations on the functions of the bodies of supervision over the observance of traffic rules by traffic participants, approved by the Order of the Ministry of Internal Affairs No. 664 of August 23, 2017, do not contain a specific numerical indicator of the waiting time for traffic police officers after they are called to the scene of an accident. This is due to the fact that the police go to the scene of accidents as the sequence of calls received. And it is not possible to predict their number.


The only thing that can be done is to clarify when calling, during what time the traffic police should arrive. However, this only depends on the traffic situation in a particular region at a particular time, and circumstances may change at any time. The exact same list of actions of responsible persons is given in Ch. 3 "Departure to the scene of a traffic accident" of the said Regulations.

Do I need to call the insurance company

In the main legislative documents on road traffic and compulsory auto insurance, namely, in the SDA and Federal Law No. 40-FZ, there is no specific clause on whether it is necessary to call the insurance company for OSAGO, and when this must be done. There is only a mention that insurers must be notified within 5 days from the date of the accident. There is no mention of a notification method. IN Art. 11, part 2 of Federal Law No. 40 said.

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